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Office Support Specialist

2 months ago

Baltimore, Maryland, United States ABM Full time

Position Summary

ABM is seeking a highly organized and detail-oriented Office Support Specialist to join our team. This role plays a vital part in ensuring the smooth operation of our daily business activities by providing administrative support to internal clients and staff.

Essential Functions

  • Create a welcoming environment for visitors by greeting them, answering inquiries, and directing them appropriately.
  • Maintain the confidentiality of sensitive information by organizing and managing files and databases with meticulous care.
  • Effectively manage communication channels, including emails and phone calls, ensuring prompt and professional responses.
  • Screen incoming calls, redirect them as needed, and take accurate messages for colleagues.
  • Schedule appointments, meetings, and reservations to optimize team productivity and efficiency.
  • Process incoming mail by sorting, distributing it, and ensuring timely delivery to the appropriate recipients.
  • Maintain adequate office supplies by ordering and managing inventory levels.
  • Review invoices for accuracy and completeness, contributing to efficient financial management.
  • Coordinate travel arrangements for staff members, streamlining their business trips.
  • Contribute to special projects and undertake additional duties as assigned, demonstrating flexibility and adaptability.

Qualifications

  • High school diploma or equivalent experience.
  • 1-2 years of relevant experience, including data entry proficiency.
  • Strong working knowledge of Excel and other Microsoft Office Suite applications.
  • Ability to thrive in a fast-paced environment with shifting priorities.
  • Proficiency with general office equipment and technology.
  • Exceptional organizational skills, enabling efficient task management and prioritization.
  • Self-motivated and detail-oriented, ensuring accuracy and completeness in all tasks.
  • Ability to maintain confidentiality and handle sensitive information with discretion.