Lead Food and Beverage Operations Manager

1 week ago


Coronado, California, United States Montezuma Winery Llc Full time

Position Overview

The Senior Food and Beverage Operations Manager is responsible for overseeing the daily operations of the Food and Beverage (F&B) department, ensuring adherence to all policies, standards, and procedures. This role involves managing the operational budget, maintaining quality standards, and fulfilling customer expectations consistently.

Key Responsibilities

Operational Management

  • Oversee the procurement of F&B supplies and uniforms.
  • Ensure compliance with F&B policies and standards during daily operations.
  • Implement and supervise a monthly self-inspection program.
  • Manage staffing levels to meet guest service and operational needs.
  • Foster a collaborative and respectful environment among team members.
  • Develop specific goals and plans to effectively organize and prioritize work.
  • Monitor employee productivity and ensure adherence to brand philosophy.

Customer Service Excellence

  • Deliver exceptional service to enhance customer satisfaction and retention.
  • Provide guidance and feedback to team members to improve service quality.
  • Act as a role model for appropriate service behaviors.
  • Address guest concerns proactively and maintain a positive guest relations atmosphere.

Human Resource Management

  • Guide and direct subordinates, setting performance standards and monitoring outcomes.
  • Conduct performance appraisals for team members and ensure fair treatment.
  • Identify developmental needs and provide coaching to enhance skills.
  • Manage hiring processes to ensure the right talent is selected for the operation.

Additional Duties

  • Communicate effectively with supervisors and team members.
  • Analyze operational data to identify solutions for challenges.
  • Extend professionalism and courtesy to all staff members.
  • Perform other duties as required to meet business objectives.

Compensation and Benefits

The compensation for this role is competitive and includes a comprehensive benefits package. This includes health care benefits, a 401(k) plan with company matching, paid time off, and various wellness programs.

Company Commitment

Montezuma Winery LLC is dedicated to fostering a diverse and inclusive workplace. We are committed to equal opportunity employment and do not discriminate based on any protected characteristics.



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