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Lead Food and Beverage Operations Manager

2 months ago

Coronado, California, United States Montezuma Winery Llc Full time

Position Overview

The Senior Food and Beverage Operations Manager is responsible for overseeing the daily operations of the Food and Beverage (F&B) department, ensuring adherence to all relevant policies, standards, and procedures. This role involves managing day-to-day activities, maintaining quality and service standards, and meeting customer expectations consistently.

Key Responsibilities

Operational Management

  • Supervise daily F&B operations, ensuring compliance with established policies and procedures.
  • Manage the ordering of supplies, including food, beverages, and cleaning materials.
  • Conduct regular inspections to maintain high standards of cleanliness and service.
  • Monitor staffing levels to ensure guest service and operational needs are met.
  • Foster a collaborative environment among team members, promoting mutual respect and cooperation.

Customer Service Excellence

  • Deliver exceptional service that enhances customer satisfaction and loyalty.
  • Proactively address guest concerns and provide solutions to improve service quality.
  • Act as a role model for service excellence, setting a positive example for staff.

Human Resource Management

  • Guide and mentor team members, setting performance standards and conducting evaluations.
  • Oversee the hiring process for management and hourly staff, ensuring the right fit for the operation.
  • Identify training needs and provide coaching to enhance employee skills and knowledge.

Compensation and Benefits

The salary range for this position is competitive and includes a comprehensive benefits package, which may encompass health care benefits, retirement plans, and various employee assistance programs.

Company Commitment

Montezuma Winery LLC is dedicated to fostering a diverse and inclusive workplace, ensuring equal opportunity for all employees and applicants.