Lead Food and Beverage Operations Manager

2 weeks ago


Coronado, California, United States Montezuma Winery Llc Full time

Position Overview

The Senior Food and Beverage Operations Manager is responsible for overseeing the daily operations of the Food and Beverage department, ensuring adherence to all policies, standards, and procedures. This role involves managing the operational budget, maintaining quality standards, and ensuring customer satisfaction.

Key Responsibilities

Operational Management

  • Supervise daily Food and Beverage shift operations.
  • Ensure compliance with all Food and Beverage policies and procedures.
  • Assist in ordering supplies and maintaining inventory levels.
  • Monitor staffing levels to meet operational needs and guest service expectations.
  • Foster a collaborative and respectful team environment.

Customer Service Excellence

  • Deliver exceptional service to enhance guest satisfaction and retention.
  • Address guest concerns proactively and effectively.
  • Review feedback and satisfaction results to improve service quality.

Human Resource Management

  • Guide and mentor team members, setting performance standards.
  • Conduct performance evaluations and provide constructive feedback.
  • Ensure fair treatment and equitable practices for all employees.

Additional Duties

  • Analyze operational data to identify trends and implement improvements.
  • Communicate effectively with supervisors and team members.
  • Perform other duties as required to meet business needs.

Compensation and Benefits

The salary range for this position is competitive, with additional benefits including health care, retirement plans, and employee discounts.

Company Commitment

Montezuma Winery LLC is dedicated to fostering a diverse and inclusive workplace, committed to equal opportunity for all employees.



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