Pet Care Operations Manager

7 days ago


Marietta, Georgia, United States Pet Supermarket Full time
Job Summary

We are seeking a highly skilled and experienced Pet Store Manager to join our team at Pet Supermarket. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring the overall success of our store.

Key Responsibilities
  • Lead and manage a high-performing team of sales associates and department managers to achieve sales goals and provide exceptional customer service.
  • Develop and implement effective sales strategies and promotions to drive sales growth and increase customer loyalty.
  • Monitor and control store expenses, inventory levels, and merchandise presentation to ensure optimal profitability and visual appeal.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Collaborate with the district manager and other store leaders to share best practices and drive business results.
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge.
  • Manage and resolve customer complaints and issues in a professional and timely manner.
Requirements
  • 5+ years of retail management experience, preferably in a pet-related industry.
  • Proven track record of driving sales growth, improving customer satisfaction, and increasing profitability.
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, team members, and district manager.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Valid driver's license and access to a motor vehicle.
What We Offer
  • Competitive salary and bonus structure.
  • Full-time benefits, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Flexible scheduling and paid time off.
  • Opportunities for career advancement and professional growth.

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