Seasonal Rental Shop Associate

2 weeks ago


Portland, Oregon, United States evo Full time
Job Overview

Company Mission: At evo, we strive to enhance lives by fostering community and inspiring the adventurous spirit within everyone. As a prominent multi-channel retail brand, we blend community engagement, commerce, action sports, and outdoor living. Our success is defined by our commitment to building a renowned brand, creating exceptional employee experiences, and giving back to empower underprivileged youth.

Position Summary:

The Seasonal Rental Shop Associate plays a vital role in supporting rental shop operations, focusing on customer needs and ensuring a smooth rental process. Key responsibilities include:

  • Preparing seasonal rental equipment such as bikes, skis, or snowboards.
  • Maintaining cleanliness and functionality of rental gear.
  • Receiving and documenting customer equipment for maintenance services.
  • Collaborating with technicians for timely service completion.
  • Handling customer inquiries via phone and assisting with rental requests.
  • Working alongside mechanics for bike maintenance and assisting ski technicians with binding tests.
  • Addressing maintenance needs of rental bikes as necessary.
  • Overseeing recycling efforts and maintaining a tidy workspace.
  • Detailing returned equipment to ensure quality standards.
  • Following up with customers when technicians are unavailable.

Compensation: $16.42 to $24.63 per hour

Scheduling Expectations:

  • This role requires availability on weekends and holidays.
  • Flexibility to work during peak holiday periods is essential.
  • Shifts may include evenings, weekends, and holidays.

Employee Benefits:

  • Comprehensive health, dental, and vision coverage (specific eligibility may vary).
  • Paid vacation, sick leave, and volunteer time off.
  • Parental leave for all parents.
  • Quarterly retail bonuses and profit-sharing opportunities.
  • 401k matching contributions.
  • Employee discounts and access to exclusive deals on products.
  • Annual equipment refresh for seasonal use.
  • Support for biking initiatives and stipends.
  • Engagement in community events and outdoor activities.
  • Flexible work arrangements and a pet-friendly environment.
  • Opportunities for career development and performance feedback.

Essential Qualifications:

  • Familiarity with standard office and communication tools.
  • Strong adaptability, attention to detail, and customer service skills.
  • Ability to manage inventory and multitask effectively.
  • Commitment to the core values of the company.

Preferred Qualifications:

  • Experience in high-volume rental environments for skis, snowboards, or bikes.

At evo, we are dedicated to fostering a culture of equity, inclusivity, and compassion. We value the unique experiences of every individual and recognize the strength in diverse perspectives. We are committed to creating a team that reflects the community we aim to serve.

evo is an equal opportunity employer, and we celebrate diversity in our workforce. All employment decisions are made without regard to any protected status.



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