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Customer Service Representative

2 months ago

Morrisville, North Carolina, United States Domino's Franchise Full time

**Job Summary**

At Domino's Franchise, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to internal and external customers, promoting our pizza products and services, and upholding our high standards of quality and excellence.

**Key Responsibilities:**

  • Provide quality customer service to internal and external customers, both over the phone and in person.
  • Promote pizza products, specials, and promotions to customers.
  • Uphold Domino's standards of grooming, uniform, and appearance.
  • Exhibit a sense of urgency when answering store phone lines or helping carryout customers.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.

**Requirements:**

  • Ability to speak and write clearly and comprehend using a computer-based order entry system.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings and weekends.

**What We Offer:**

  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional growth and development.

**Confidentiality:**

All your information will be kept confidential according to EEO guidelines.