Neuro ICU Clinical Support Specialist

4 weeks ago


Raleigh, North Carolina, United States WakeMed Full time
About WakeMed:

WakeMed Health & Hospitals is a leading healthcare provider in Wake County, serving the community since 1961.

We are committed to delivering outstanding and compassionate care, improving the health and well-being of our community.


Position Information:

The Clinical Support Specialist provides administrative support to patients, families, and professional staff, ensuring efficient customer-oriented service delivery.

This role actively supports WakeMed's Patient & Family Centered Care model, delivering patient care under the direction of the Registered Nurse.


The key principles of PFCC are:

Dignity and Respect = Listening to and honoring patient and family perspectives and choices; Information Sharing = Communicating complete and unbiased information with patients and families in affirming and useful ways; Participation = Patients and families are encouraged and supported in participating in care and decision-making; Collaboration = Patients, families, and the Clinical Support Specialist collaborate in delivering care.

The Clinical Support Specialist understands the needs of the organization and supports the mission, vision, values, and aspirational goals.


Requirements:
1 Year Healthcare Experience Preferred

Education:
High School Diploma or Equivalent Required - Or College Courses in Nursing Required

Licensure/Certification:
Nurse Aide I Required

Work Schedule:
As Needed

Call Requirements:
As Needed

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