Clinical Solutions Specialist
1 day ago
Join VitalConnect as a Clinical Specialist and play a vital role in implementing our solutions at customer sites. As a Clinical Specialist, you will provide clinical customer support to effectively implement VitalConnect's solutions into customer sites.
Key Responsibilities:- Implement the clinical training program to various customer sites throughout the United States.
- Support clients by providing onsite and virtual clinical education through presentations and demonstrations about merits and proper clinical usage of company products.
- Collaborate with various departments within customer organization to implement onsite clinical evaluations to ensure clinical acceptance of all technological devices.
- Educate customers on the merits, proper clinical procedures, and usages of clinical devices.
- Train and establish effective relationships with external customers while working with sales teams to drive clinical value.
- Develop and deliver a customized training and support plan for VCI solutions at customer sites.
- Submit detailed documentation while onsite at customer accounts within designated time frame.
- Maintain product knowledge as product operations and/or features change.
- Ongoing customer support either in person or by phone/video conference.
- Educate Clinical Research Associates and corporate teams of clinical relevance and applications of our products and solutions.
- Assist in various projects as assigned.
- Traveling up to 75%.
- Bachelor's degree preferred.
- Degree in nursing or related field preferred.
- Excellent communication skills (verbal and written) and organizational skills.
- The ability to successfully manage multiple priorities in a fast-paced environment.
- The ability to work independently or as a team player in cross-functional projects.
- Extensive judgement and experience to plan and accomplish goals.
- Friendly and approachable presence; enjoys developing relationships at all levels of the organization, from the receptionist to the CEO.
- Proficiency in Microsoft Office and other computer software.
- Passion for making a positive change in people's lives.
- Valid unrestricted nursing license issued within the U.S.
- Prior or current critical care or telemetry nursing experience.
- Knowledge of Good Clinical Practice (GCP) and ECG rhythm interpretation.
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