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Client Service Liaison
2 months ago
We are a locally-owned veterinary clinic dedicated to providing exceptional care to pets and their families. As a Client Service Liaison, you will play a crucial role in creating a welcoming and efficient environment for our clients and their pets.
Key Responsibilities- Pet Check-in and Owner Support: Greet pet owners as they arrive, check in pets for their appointments, and assist with any concerns or questions.
- Scheduling and Administration: Schedule, confirm, and cancel appointments, process payments, and perform other administrative duties as assigned.
- Communication and Customer Service: Provide excellent customer service, answer phones, and respond to client inquiries in a timely and professional manner.
- Customer Service Skills: Excellent customer service skills, with the ability to effectively communicate with clients and provide empathetic support.
- Technical Proficiency: Proficient in Microsoft Office, scheduling software, and other technology used in the clinic.
- Animal Comfort: Comfortable working with a variety of animals and able to provide a calm and welcoming environment for pets and their owners.