Client Service Representative

3 weeks ago


Austin, Texas, United States Corporation Service Company Full time

About the Role

We are seeking a highly skilled Client Service Representative to join our team. As a Client Service Representative, you will be responsible for delivering exceptional service to our clients, providing solutions to their business needs, and building strong relationships with our internal teams.

Key Responsibilities

  • Build relationships with clients to understand their unique needs and concerns
  • Research, analyze, and process legal documents
  • Fulfill requests and answer questions for internal and external customers via phone or electronically
  • Provide excellent client service to both internal and external clients
  • Manage client portfolios and organize workflow to meet clients' time frames and demands
  • Data entry of client information, electronic filing, and retrieval of documents
  • Navigate between multiple databases quickly and accurately
  • Recommend process improvements where applicable

Requirements

  • At least 5 years of experience working in a business to business customer service or administrative capacity
  • Energetic self-starter who thrives in a fast-paced, team-oriented environment
  • Attention to detail and accuracy
  • Strong research skills
  • Strong prioritization and time-management skills
  • Flexibility and agility, with the ability to multitask
  • Problem-solving skills
  • Strong computer skills and proficiency in MS Office, Word, and Excel
  • Excellent verbal and written communication skills

About Us

Corporation Service Company (CSC) is a global business, legal, and financial services company based in Wilmington, Delaware, USA. We provide knowledge-based solutions to clients worldwide and have offices and capabilities in over 140 jurisdictions.



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