Technical Service Coordinator

4 weeks ago


Knoxville, Tennessee, United States BRAMCO GROUP Full time
Job Summary

We are seeking a highly organized and detail-oriented Technical Service Coordinator to join our team at the Bramco Group. As a key member of our service department, you will be responsible for assisting the Service Manager with daily operations, ensuring seamless communication with technicians, and maintaining accurate records.

Key Responsibilities
  • Review and verify technician reports for accuracy and completeness
  • Prepare and send work orders for processing and payroll
  • Manage service truck inspections and crane inspections
  • Assist with customer inquiries and provide status updates on equipment
  • Support the Service Manager in scheduling and dispatching jobs
  • Enter data to create repair estimates and obtain technical information from manufacturers
  • Perform other duties as needed to support the service department and branch
Requirements
  • High School Diploma or Equivalent
  • 2+ years of experience in the Heavy Equipment Industry or comparable
  • Excellent written and oral communication skills
  • Proficient in Microsoft programs and diagnostic tools
  • Good working knowledge of equipment operations and mechanical functions
  • Ability to work with limited supervision and as a team player


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