Technical Consultant

4 weeks ago


Knoxville, Tennessee, United States Abbott Laboratories company Full time

About the Role

We are seeking a highly skilled Clinical Expert to join our team at Abbott Laboratories. As a key member of our Rapid Diagnostics, Infectious Disease division, you will play a critical role in providing technical and clinical training to customers, assisting with product activations, and contributing to the growth of existing accounts.

Key Responsibilities

  • Provide on-site technical and clinical training on all Abbott Infectious Disease products, including instruments and visual read tests.
  • Assist Account Managers with evaluations, demonstrations, and the activation of new accounts, retaining at-risk and VIP customers, providing maintenance of established accounts, and contributing to the growth of existing accounts.
  • Create consultative, advising relationships with customers regarding technically relevant issues, product utilization, and optimizing technical processes.
  • Eloquently communicate Abbott's message at the highest-level customer meetings.
  • Anticipate customers' needs and provide solutions for seamless integration of products and best lab practices.
  • Present professional educational programs to medical and laboratory staff as needed.
  • Communicate and collaborate with team members in discovering and managing troubleshooting events.
  • Communicate to peers new advances or changing trends identified in the healthcare marketplace.

Requirements

  • Bachelor of Science degree in Medical Technology or Bachelor of Science Degree in Nursing from an accredited college or university or directly equivalent degree.
  • Registered Medical Technologist or Registered Nurse in state of residence.
  • Minimum of 3 years continuous experience as a Medical Technologist in a clinical lab environment or as a Registered Nurse in a critical-care or infectious disease environment.
  • At least one year of related implementation or Point-of-Care Testing experience.
  • Competent in computer operation including Microsoft Word, Excel, PowerPoint, and Outlook in addition to PDF files.

Preferred Qualifications

  • Management, supervisory, or POCC experience preferred.
  • Advanced degrees and/or Sales experience preferred.
  • 5 years of Medical Technologist or Registered Nurse experience.
  • Extensive Point-of-Care Testing or infectious disease knowledge.
  • Proven excellence in customer service, training, and troubleshooting skills.

About Abbott Laboratories

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.

We are committed to employee diversity and are an equal opportunity employer. If you are a motivated and experienced professional looking for a challenging role, please submit your application.



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