Clinical Business Operations Manager

5 days ago

Seattle, Washington, United States Fred Hutchinson Cancer Center Full time
About the Role

The Clinical Business & Operations Program Manager plays a pivotal role in supporting the executive administration team within clinical operations at Fred Hutchinson Cancer Center. This individual is responsible for managing business planning and strategic initiatives to align with department objectives.

Key Responsibilities
  • Oversee functions such as scenario planning, financial assessments, contingency planning, portfolio management, change management, communications, stakeholder engagement, and special projects.
  • Act as a trusted advisor to the Chief Clinical Operations Officer (CCOO), providing internal and external representation and acting as a strategic sounding board for the executive team.
  • Collaborate with administrative and faculty leaders to identify and resolve complex issues affecting the organization's overall functioning.
  • Develop executive meeting charters, facilitate strategy meetings, and partner with executives to plan agendas for various meetings.
  • Support executive leaders in developing critical communications, presentations, and correspondence.
  • Develop and execute communication plans, driving change management practices across the division.
  • Manage business activities within the division, including budgeting, performance monitoring, and implementing action plans.
  • Lead education on financial literacy within the division.
  • Improve and refine business planning tools and processes within the division.
  • Develop and analyze data to establish business objectives and standards across the division.
  • Collaborate with leadership on the development of business plans and business case reasoning for proposed new services, conveying operational, quality, and financial impact.
  • Track goals collaboratively with leadership and educate, train, and coach to raise awareness of budget targets and performance metrics.
  • Diagnose challenges, identify improvement opportunities, and plan for new services or resources across the organization.
  • Lead the development of and maintain staffing modeling for relevant clinical operations roles.
  • Lead highly complex and critical projects across departments, fostering collaboration and achieving unified goals.
Qualifications
  • Bachelor's degree in business, healthcare administration, or a related field.
  • 5 years' experience in a complex healthcare setting in an operations, project/program management, analytics, or other leadership role.
  • Advanced Microsoft Excel, Tableau, and PowerPoint experience required.
  • Ability to develop broad influences through robust sets of relationships across the organization.
  • Strong facilitation and decision-making skills.
  • Strong analytical, statistical, and data-modeling skills.
  • Excellent organizational and planning skills.
  • Ability to identify and initiate efforts to achieve objectives and promote accountability for results in a timely and cost-effective manner.
  • Critical thinking.
  • Problem-solving skills.
  • Excellent communication skills, both verbal and written.
  • Collaboration skills.
Preferred Qualifications
  • Master's degree in healthcare administration, public health, or a related field.
  • Experience in an administrative fellowship or as a healthcare consultant is ideal.
Benefits

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation days, paid sick leave, paid holidays, paid parental leave, and partially paid sabbatical leave.

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability, marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans.

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