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Law Firm Referral Coordinator

2 months ago

Los Angeles, California, United States De Novo Review Inc Full time
Job Title: Referral Coordinator

De Novo Review Inc is seeking a highly skilled Referral Coordinator to join our team in Los Angeles, CA. As a key member of our plaintiff's side Employment Law Firm, you will play a crucial role in coordinating with and managing referral partners.

Responsibilities:
  • Coordinate the referral of cases to other law firms
  • Follow up with referring attorneys on case status
  • Understand the urgency of time frames and work diligently
  • Monitor cases for proper progression
  • Establish and maintain relationships with referral partners
  • Document and implement referral processes
  • Track referral and lead sources, and follow payment schedules
Qualifications:
  • Bachelor's degree in business administration, communications, or a related field from an accredited university
  • Experience working in a customer-centric environment
  • Personable, outgoing, and friendly demeanor
  • Outstanding verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Strong attention to detail and organizational skills
  • Basic understanding of clerical procedures and systems
  • Ability to work independently and as part of a team
  • High level of professionalism and commitment to client service and confidentiality

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