Healthcare Scheduling Coordinator

2 weeks ago


Princeton, New Jersey, United States Staffing Now Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at a healthcare facility in Mercer County, NJ.

Key Responsibilities
  • Efficiently schedule patient appointments and manage wait times to ensure a positive patient experience.
  • Provide exceptional customer service by answering phone calls, responding to patient inquiries, and resolving issues in a timely manner.
  • Verify patient demographic information and insurance contract requirements to ensure accurate scheduling.
  • Communicate effectively with patients to explain pre-exam instructions and verify understanding.
  • Support the Lead in achieving departmental standards for wait times, work times, and abandonment rates.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and familiarity with scheduling software.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.


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