Customer Service Representative

4 days ago


Bedford, Texas, United States AUTOGLASS Full time
About Autoglass

We're a business with direction and purpose, always looking to improve and innovate. We're a people-focused company that welcomes individuals who share our passion for delivering exceptional customer experiences.

Job Summary

We're seeking a dependable and determined individual to join our Customer Experience Centre team as a Customer Service Advisor. As part of our energetic and service-driven team, you'll be based at home, with regular opportunities for positive interaction with your wider team.

Key Responsibilities
  • Provide world-class customer service via phone and email
  • Use our bespoke booking system to allocate work to our team of technicians
  • Work collaboratively with the team to achieve excellent customer outcomes
  • Participate in regular training and development opportunities to enhance your skills and knowledge
What We Offer
  • A competitive salary with opportunities for bonus and career progression
  • A comprehensive benefits package, including pension contributions and life assurance
  • Regular individual and team-based incentives
  • Access to our Employee Assistance Programme for wellbeing and health support
Requirements

We're looking for someone who is reliable, organized, and has a passion for delivering exceptional customer service. You'll need to be able to work independently and as part of a team, with excellent communication and problem-solving skills.

How to Apply

If you're a motivated and customer-focused individual who is looking for a new challenge, please apply for this exciting opportunity to join our team at Autoglass.



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