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Customer Service Representative

2 months ago

Bedford, Texas, United States FastMarket Full time

Overview:

At FastMarket, we're looking for a talented individual to join our dynamic team as a Cashier/Sales Associate. As a key member of our store team, you'll play a vital role in providing exceptional customer service, maintaining a clean and welcoming store environment, and contributing to the success of our business.

Responsibilities:

  • Customer Service Expert: Greet customers with a smile, offer assistance, and ensure a pleasant shopping experience.
  • Store Maintenance Specialist: Keep our shelves stocked, displays appealing, and the store clean, creating a welcoming atmosphere for customers.
  • Sales Floor Ambassador: Master the art of upselling and suggestive selling, elevating the customer experience and contributing to achieving sales goals.
  • Cash Handling Professional: Efficiently manage the cash register, handle transactions with a smile, and maintain accurate financial records.
  • Safety Champion: Maintain a safe and welcoming environment for customers and colleagues, adhering to safety guidelines and protocols.
  • Team Player: Collaborate with colleagues to ensure smooth operations, always ready to lend a hand wherever needed.
  • Facility Maintenance Expert: Take pride in maintaining a clean and inviting store, including cleaning restrooms, ensuring the inside and outside of the store are tidy, emptying trash bins, and refilling window washing stations.
  • Environmental Ambassador: Actively participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact and a great customer experience.

Qualifications:

  • Age Requirement: Must be 21 years of age or older (varies by state).
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personable and Positive: Friendly demeanor and ability to make people feel welcome.
  • Detail-Oriented: Notice the little things that make a big difference in a customer's experience.
  • Reliable and Responsible: Punctual, trustworthy, and take pride in your work.
  • Flexible: Adaptable and ready to take on a variety of tasks in our fast-paced environment.

Benefits: For information on benefits offered, please visit our website.