Customer Service Representative
5 days ago
**Job Summary:**
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Happy State Bank. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing financial transactions, and maintaining accurate records.
**Key Responsibilities:**
- Provide quality customer service to customers and co-workers
- Process financial transactions, including deposits, withdrawals, and transfers
- Open new consumer and business accounts
- Verify customer identity and endorsements
- Balance cash drawers and maintain accurate records
- Perform depository account maintenance and enter new accounts into the system
- Assist branch manager and perform other work-related duties as assigned
**Requirements:**
- High school diploma or general education degree (GED) required
- Minimum one (1) year experience working as a Teller preferred
- Complete New Account Consumer and New Account Business training
- Ability to type 60 wpm and operate 10-key
- Proficient in computers and Microsoft Office software
- Strong organizational, interpersonal, communication, and customer relation skills
**Preferred Qualifications:**
- 1-2 years of banking experience
- 1-2 years of Teller experience
**Equal Opportunity Employer:**
Happy State Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.
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