Customer Service Representative

2 months ago


Bedford, Texas, United States David Peterson - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Assistant Office Manager at David Peterson - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Relationship Building
    • Establish and maintain strong relationships with our clients, providing personalized service and support.
    • Respond to client inquiries and resolve issues in a timely and professional manner.
  • Insurance and Financial Services
    • Provide accurate and up-to-date information on insurance and financial services products.
    • Assist clients with policy changes, transfers, and claims submissions.
  • Administrative Support
    • Provide administrative support to the office team, including data entry and record-keeping.
    • Assist with special projects and initiatives as needed.
Requirements
  • Excellent Communication Skills
    • Strong verbal and written communication skills, with the ability to effectively communicate with clients and team members.
  • Customer Service Focus
    • A strong commitment to providing exceptional customer service and support.
  • Organizational Skills
    • Ability to prioritize tasks and manage multiple projects simultaneously.
  • Team Player
    • Ability to work collaboratively as part of a team, with a positive and supportive attitude.
What We Offer
  • Competitive Compensation
    • A competitive salary and bonus structure, based on performance.
  • Opportunities for Advancement
    • Opportunities for career growth and advancement, within the company.


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