Front Desk Agent

2 weeks ago


Washington, Virginia, United States The Inn at Little Washington Full time
Job Title: Front Desk Agent

At The Inn at Little Washington, we are seeking a highly skilled and experienced Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing front office operations, and ensuring a seamless experience for our guests.

Key Responsibilities:

  • Check guests in and out, ensuring accurate and efficient processing of room assignments and payments
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Manage front office operations, including handling guest requests, coordinating with housekeeping and engineering departments, and maintaining accurate records
  • Provide exceptional guest service, ensuring a warm and welcoming experience for all guests
  • Work closely with the FOH Dining Room and Culinary team to ensure seamless communication and execution of guest requests

Requirements:

  • 1-2 years of Front Desk (hotel) or restaurant host/service experience
  • Knowledge of Microsoft Office Suite
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease

What We Offer:

  • Competitive pay and benefits package
  • Opportunities for advancement and professional growth
  • A dynamic and supportive work environment
  • Complimentary uniforms and meals

Why Work at The Inn at Little Washington?

We are a Forbes 5-Star and AAA 5-Diamond award-winning hotel, known for our exceptional service and luxurious amenities. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who are passionate about delivering exceptional guest experiences.


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