Front Desk Agent
2 weeks ago
At The Inn at Little Washington, we are seeking a highly skilled and experienced Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing front office operations, and ensuring a seamless experience for our guests.
Key Responsibilities:
- Check guests in and out, ensuring accurate and efficient processing of room assignments and payments
- Respond to guest inquiries and resolve issues in a timely and professional manner
- Manage front office operations, including handling guest requests, coordinating with housekeeping and engineering departments, and maintaining accurate records
- Provide exceptional guest service, ensuring a warm and welcoming experience for all guests
- Work closely with the FOH Dining Room and Culinary team to ensure seamless communication and execution of guest requests
Requirements:
- 1-2 years of Front Desk (hotel) or restaurant host/service experience
- Knowledge of Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask with ease
What We Offer:
- Competitive pay and benefits package
- Opportunities for advancement and professional growth
- A dynamic and supportive work environment
- Complimentary uniforms and meals
Why Work at The Inn at Little Washington?
We are a Forbes 5-Star and AAA 5-Diamond award-winning hotel, known for our exceptional service and luxurious amenities. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who are passionate about delivering exceptional guest experiences.
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