Customer Service Representative

20 hours ago

Lancaster, Pennsylvania, United States Lancaster General Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lancaster General. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and their families, ensuring a positive and memorable experience.

Key Responsibilities
  • Registration and Scheduling: Accurately register patients, verify insurance information, and schedule appointments in a timely and efficient manner.
  • Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a professional and courteous manner.
  • Insurance Verification: Verify patient insurance coverage, benefits, and eligibility, ensuring accurate and up-to-date information.
  • Medical Record Management: Maintain accurate and complete medical records, ensuring compliance with regulatory requirements and hospital policies.
  • Communication: Effectively communicate with patients, families, and healthcare providers, both verbally and in writing, to ensure seamless coordination of care.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Experience: One year of customer service, registration, or medical office experience required; experience in a hospital or healthcare setting preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.
Benefits
  • Competitive Salary: We offer a competitive salary and benefits package, including health, dental, and vision insurance, retirement savings plan, and paid time off.
  • Professional Development: Opportunities for professional growth and development, including training and education programs.
  • Collaborative Work Environment: Work in a dynamic and collaborative environment with a team of dedicated professionals.

  • Customer Service Representative

    20 hours ago

    Lancaster, Pennsylvania, United States GEODIS Group Full time

    **Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at GEODIS Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a prompt and professional manner.**Key Responsibilities:**Respond...

  • Customer Service Representative

    3 days ago

    Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a Customer Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesPatient Scheduling and...

  • Customer Service Representative

    5 days ago

    Lancaster, Pennsylvania, United States Mister Car Wash Full time

    About Mister Car WashMister Car Wash is a dynamic and fast-paced environment where you can grow your career and achieve your goals. With new stores in development, we have opportunities for every team member to advance their career.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a...

  • Customer Service Representative

    5 days ago

    Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesCustomer Service: Provide timely...

  • Customer Service Representative

    3 days ago

    Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a Customer Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesPatient Scheduling: Schedule...

  • Customer Service Representative

    3 days ago

    Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a Customer Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesPatient Scheduling: Schedule...

  • Customer Service Representative

    22 hours ago

    Lancaster, Pennsylvania, United States Lancaster General Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lancaster General. As a Customer Service Representative, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and their families.Key ResponsibilitiesPatient Scheduling: Coordinate and...

  • Customer Service Representative

    21 hours ago

    Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a Customer Service Representative, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.Key ResponsibilitiesPatient...

  • Customer Service Representative

    5 days ago

    Lancaster, Pennsylvania, United States Navy Times Full time

    About UsNavy Times is a leading provider of financial services, dedicated to delivering exceptional customer experiences. We value our employees and customers, and strive for excellence in everything we do.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Loan Consultant II, you will be responsible for...

  • Sr Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States GENUINE PARTS COMPANY Full time

    SUMMARYUnder limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with...

  • Customer Service Representative

    3 days ago

    Lancaster, Pennsylvania, United States MANCHESTER SUBARU Full time

    **Job Summary**Manchester Subaru is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our dealership, you will be responsible for providing exceptional customer service, handling customer inquiries, and performing various administrative tasks.**Key Responsibilities:**Answer customer inquiries...

  • Customer Service Representative

    20 hours ago

    Lancaster, Pennsylvania, United States Transdev Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Transdev. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key Responsibilities:Respond to...

  • Customer Service Representative

    24 minutes ago

    Lancaster, Pennsylvania, United States Lancaster General Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lancaster General. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers, ensuring a positive experience from initial contact to resolution.Key...

  • Customer Service Representative

    1 day ago

    Lancaster, Pennsylvania, United States Suburban Propane Full time

    About the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Suburban Propane. As a key member of our customer service team, you will play a pivotal role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Handle incoming calls and utilize a proactive sales...

  • Customer Service Representative

    3 days ago

    Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a key member of our customer service team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and their families.Key...

  • Customer Service Representative

    4 days ago

    Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a key member of our customer service team, you will be responsible for providing exceptional patient care and support in a fast-paced medical office environment.Key ResponsibilitiesPatient Scheduling:...

  • Customer Service Representative

    56 minutes ago

    Lancaster, Pennsylvania, United States Lancaster General Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lancaster General. As a key member of our customer service team, you will be responsible for providing exceptional service to patients, families, and healthcare providers.Key ResponsibilitiesPatient Scheduling: Coordinate patient appointments,...

  • Customer Service Representative

    20 hours ago

    Lancaster, Pennsylvania, United States Lancaster General Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lancaster General. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers, ensuring a positive experience from initial contact to resolution.Key...

  • Customer Service Representative

    20 hours ago

    Lancaster, Pennsylvania, United States Lancaster General Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lancaster General. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and ensuring a seamless experience for our patients and families.Key ResponsibilitiesPatient Scheduling: Coordinate...

  • Customer Service Representative

    1 week ago

    Lancaster, Pennsylvania, United States M&T Bank Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at M&T Bank. As a key member of our branch team, you will be responsible for providing exceptional service to our customers and resolving routine customer problems in a timely manner.Key Responsibilities:Provide exceptional...