Eligibility Specialist I

2 weeks ago


Los Angeles, United States Health Advocates Full time
Job Overview

Are you passionate about making a positive impact in people's lives?

Health Advocates is currently in search of Eligibility Specialists to support our mission in assisting individuals with their eligibility for essential benefits.

Paid Training Provided

Position Summary

This role is crucial in determining the eligibility of applicants for Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) benefits according to established criteria. Key responsibilities include:

  • Conducting telephone screenings
  • Requesting and managing medical documentation
  • Completing benefit applications
  • Following up with applicants and county representatives to ensure case resolution
  • Submitting applications to the relevant offices
  • Updating applicant information in our database
  • Performing additional related tasks as necessary

Qualifications

  • High School diploma or GED equivalent is mandatory
  • 1-2 years of experience in customer service, preferably in a healthcare setting, or a combination of education and training
  • A genuine desire to assist others
  • Strong communication skills, both verbal and written
  • Basic office skills and computer proficiency are essential
  • Excellent organizational abilities
  • Capability to adapt and thrive in a dynamic environment
  • Typing speed of at least 30 words per minute

Compensation: $20.00 - $26.00 per hour, based on relevant experience
Employment Type: Full-time; Non-exempt
Work Schedule: Alternative Work Week Schedule - Monday to Thursday 7:30 am - 5:00 pm & Friday 7:30 am - 12:30 pm

Benefits Package
Health Advocates provides a comprehensive benefits package tailored to meet the needs of our employees, including:

  • Healthcare and Insurance Benefits
  • Retirement Plans
  • Employee Discounts
  • Employee Assistance Programs
  • Credit Union Access
  • Rideshare Incentives
  • Employee Referral Programs
  • Vacation, Holiday, and Sick Leave

About Health Advocates
Established in 1990, Health Advocates is the leading privately funded public advocacy organization in California, dedicated to providing Eligibility and Recovery services. Our commitment lies in identifying medical coverage from various sources, including Medi-Cal and Social Security, to reduce uncompensated care for our clients and the individuals we serve. Our unique blend of resources and expertise enables us to deliver effective coverage and recovery solutions for those facing financial healthcare challenges.

This position involves access to confidential protected health information (PHI). Employees are expected to uphold the privacy of all PHI in accordance with Health Advocates' policies and applicable state and federal laws, including HIPAA regulations.

Health Advocates is an equal opportunity employer, committed to treating all employees with fairness, dignity, and respect, fostering a productive and satisfied workforce.



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