Operations Manager

4 days ago


Oneida, New York, United States NBT Bank Full time
Operations Supervisor Job Description

NBT Bank is seeking a skilled Operations Supervisor to oversee the performance of work assigned to the operations department. The ideal candidate will have strong organizational skills, excellent communication abilities, and a keen eye for detail.

Key Responsibilities:
  • Provide supervisory support, direction, and training to assigned staff.
  • Make daily decisions regarding the department's workflow to maintain established service levels.
  • Research, analyze, and resolve complex problems/issues related to the department's activity.
  • Review, recommend, and implement improvements to internal practices and work methods.
  • Ensure that updated procedures are being maintained for functions applicable to the department's activity.
  • Maintain a knowledge and understanding of the bank's products, services, and systems applicable to the department.
Requirements:
  • Associates Degree and/or equivalent business experience.
  • Supervisory experience preferred.
  • Strong communication and interpersonal skills.
  • PC skills in a Windows environment to include Word/Excel.
  • Regulations governing deposit/loan accounts.
  • Performance management skills with ability to supervise staff.
Working Conditions:

The Operations Supervisor will work in a fast-paced environment with frequent deadlines. The ideal candidate will be able to work independently and as part of a team to achieve goals and objectives.

NBT Bank offers a stimulating work environment that recognizes talent and encourages teamwork. Our employees benefit from a total compensation package, including competitive salary, bonuses, and a wide range of benefits for eligible employees.

We are an equal opportunity employer and fully support a diverse environment. If you have a physical or other impairment that might require an accommodation, please contact us via email at [insert email address].



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