Hospitality Guest Relations Specialist
2 weeks ago
Welcome to Team Atlantis
We invite you to become a part of our team as a Hotel Front Desk Associate. In this role, you will be responsible for overseeing guest check-in and check-out processes while providing assistance to guests with their inquiries. You will collaborate with various departments to ensure an exceptional experience for all guests.
Position Overview: Evening Shift Role
Key Responsibilities:
- Cultivate guest service abilities to uphold high standards
- Partner with different departments to optimize hotel revenue
- Operate effectively in a dynamic environment
- Comply with company policies and guidelines
- Maintain a professional and courteous demeanor at all times
- Accurately manage guest reservations and requests
- Execute general administrative duties
- Undertake additional responsibilities as assigned
This position may require prolonged periods of standing, lifting items up to 25 pounds, and engaging in other physical activities. Strong communication skills and attentiveness to guest needs are essential.
Required Qualifications:
- Competent in processing monetary transactions
- Excellent communication skills paired with a positive demeanor
- Strong interpersonal abilities
Join our team at Atlantis Casino Resort Spa and experience a supportive work atmosphere. We provide a comprehensive benefits package, retirement savings options, tuition assistance, and more for our team members. Take the next step in your professional journey with us.
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