ServiceNow Development Manager

2 hours ago

Arlington, Virginia, United States Itero Group, LLC Full time
Job Title: ServiceNow Development Manager

Itero Group, LLC is a Women-Owned Small Business dedicated to simplifying complex transformations. We empower clients in both the private and government sectors to become more optimized, digitally enabled, data-driven organizations through our comprehensive business consulting and innovative delivery solutions.

About the Role

We are seeking a highly skilled ServiceNow Development Manager to lead our team of developers in designing, developing, and maintaining START, a cutting-edge platform built on ServiceNow's products and platforms. The ideal candidate will have a strong knowledge base of the ServiceNow product and capabilities, as well as a keen understanding of market trends to stay up-to-date with new technologies and advancements in ServiceNow's products.

Key Responsibilities
  • Lead teams of developers to design, develop, and maintain START
  • Support the PM and DPM in executing the RPC project
  • Conduct proofs of concept to evaluate the technical feasibility of new application capabilities
  • Develop estimates, manage schedules, and communicate with partners for new features and releases
  • Develop training plans and approaches to increase the software engineering capabilities of your team
  • Develop and maintain coding best practices as part of an integrated agile team
  • Create code review standards for software engineers to identify defects and suggest solutions and improvements
  • Direct team in development of unit tests for regression and refactoring
  • Periodically diagnose and resolve application issues reported from production
Requirements
  • Bachelor's degree from an accredited university or college in a technical field
  • Minimum of 5 years of progressive management experience
  • At least 10 years of hands-on experience in work similar to that being supervised
  • Deep understanding of ServiceNow's platform, modules, and architecture
  • Understanding of the SDLC and agile methodologies
  • Ability to lead and manage a team of developers
  • Proficiency in programming languages such as JavaScript, Angular JS, HTML, CSS, AJAX, Glide API, server-side scripting, data imports, and data exports
  • Familiarity with tools like Bravium Best Practice Engine, WebStorm, Browsers debuggers, and/or Splunk
  • Knowledge of relational and non-relational databases such as Oracle, MySQL, and PostgreSQL
  • Expertise in setting up and configuring data integration between ServiceNow and other systems
  • Familiarity with change management & security approval processes and security regulations
  • Certified ScrumMaster (CSM), or comparable/equivalent qualifications
Clearance

Top Secret//SCI

Equal Opportunity Employer

Itero Group, LLC is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, or political affiliation.

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