Dental Office Coordinator

6 days ago

Sun City Center Florida, United States Dental Care Alliance Full time

About the Role:

We are seeking a skilled and compassionate Dental Receptionist to join our dedicated team at Dental Care Alliance. If you have a passion for patient care and excellent organizational skills, we invite you to apply for this full-time position.

Responsibilities:

  • Customer Service: Provide exceptional customer service to all patients and visitors, acknowledging, smiling, and greeting them upon arrival and dismissal.
  • Respond to Patient Questions and Concerns: Respond to patient questions and concerns in accordance with Dental Care Alliance policies.
  • Answering Telephones: Answer incoming phone calls and respond to patient inquiries.
  • Scheduling Appointments: Schedule future appointments for patients and maintain accurate records.
  • Maintaining Appointment Book: Maintain a clean and organized appointment book, ensuring accurate scheduling and record-keeping.
  • Confirming Appointments: Confirm patient appointments and follow up on any cancellations or no-shows.
  • Registering Patients: Register patients on sign-in sheets and maintain accurate records.
  • Posting Charges and Payments: Post charges and payments to patient accounts in a timely and accurate manner.
  • Maintaining a Clean and Friendly Waiting Area: Maintain a clean and friendly waiting area for patients, ensuring a positive experience.

Qualifications:

  • Experience: Experience working in a dental, medical, or other healthcare office is preferred.
  • Knowledge of Insurance Plans: Knowledge of insurance plans (HMO/PPO) is a plus.
  • Telephone Experience: Experience answering telephones is required.
  • Customer Service Skills: Must have exceptional customer service skills and a passion for patient care.

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