Sales and Treatment Coordinator

2 weeks ago


Bellaire, Texas, United States OrangeTwist Full time

Company Overview:
At OrangeTwist, we are dedicated to helping individuals look and feel their best. Our philosophy, "Look good, feel good," is at the core of our mission. We pride ourselves on innovation, personalization, and building meaningful connections with our clients. Our treatments are tailored to meet the unique needs of each individual, ensuring a high-quality experience.

Position Summary:
As a Treatment Specialist, you will collaborate closely with the Center Director and the sales team to enhance revenue and achieve sales objectives. This role encompasses strategic planning, team leadership, and maintaining exceptional customer satisfaction.

Key Responsibilities:
1. Inspire and guide the center team to meet both individual and collective sales goals.
2. Formulate and execute effective sales strategies to optimize revenue generation.
3. Assess market trends and competitor actions to uncover business opportunities.
4. Work alongside the team to devise and implement actionable plans.
5. Monitor and assess sales performance, tracking key performance indicators (KPIs) and providing regular updates to management.
6. Cultivate and sustain strong client relationships, ensuring a superior level of customer satisfaction.
7. Oversee the sales process from initial contact to finalizing agreements.
8. Collaborate with other departments, such as marketing and operations, to enhance efficiency and streamline processes.

Client Interaction:
1. Represent the company positively and professionally.
2. Welcome all visitors with a friendly demeanor and facilitate their connection with the appropriate team member.
3. Handle phone and email inquiries courteously and promptly, addressing questions, scheduling appointments, and directing calls as necessary.
4. Promote additional products and services to clients and manage payment processing.
5. Maintain an organized and clean reception area, including sorting daily mail and managing supplies.

Qualifications:
1. High school diploma or equivalent required.
2. Minimum of 2 years of experience in a sales capacity.
3. Leadership experience is preferred.
4. At least 1 year of experience in a spa, wellness, or beauty setting is preferred.

Benefits:
1. Inclusive and forward-thinking company culture.
2. Competitive salary and incentive plans.
3. Generous paid time off, sick leave, and holidays.
4. Comprehensive benefits package, including medical, dental, and vision insurance.
5. 401k contributions, FSA, HSA, and dependent care options.
6. Opportunities for continuing education and professional development.

OrangeTwist is committed to diversity and is an equal opportunity employer. We value the perspectives and experiences of individuals from all backgrounds.



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