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Desktop Support Specialist
2 months ago
We are seeking a skilled Desktop Support Technician to join our team at AA2IT. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.
Key Responsibilities:- Provide Break-Fix support for desktops, laptops, and network printers
- Document work and maintain accurate records in our ticketing system
- Collaborate with our team to resolve technical issues and improve our services
- Develop and maintain a strong understanding of Lenovo hardware and software
- Stay up-to-date with industry trends and best practices in IT support
- At least 2 years of experience in a similar role
- A+ certification or willingness to obtain within 60 days
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- A competitive salary range of $23-$24
- Opportunities for professional growth and development
- A dynamic and supportive work environment
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and skilled individual who is passionate about IT support, we encourage you to apply for this exciting opportunity.