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Customer Service Representative
1 month ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.
Key Responsibilities- Provide timely and accurate responses to customer inquiries and policy information.
- Assist clients with policy changes and updates, ensuring seamless transitions and minimal disruption.
- Process insurance claims efficiently and effectively, following up with clients to ensure satisfaction.
- Maintain accurate records of customer interactions, providing valuable insights for future improvements.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Attention to detail and ability to multitask, ensuring high-quality results in a fast-paced environment.
- Previous customer service experience, with a proven track record of delivering exceptional results.
- A competitive salary and comprehensive benefits package, including 401(k) matching and paid time off.
- Opportunities for advancement and professional growth, with a focus on developing your skills and expertise.
- A dynamic and supportive work environment, with a team dedicated to delivering exceptional results.
We look forward to connecting with you if you are a motivated and customer-focused individual who is passionate about delivering exceptional client experiences.
