Customer Service Representative

9 hours ago


Danville, California, United States Tower Loan Full time

Tower Loan: A Leader in Consumer Finance

The heart of our business lies with our Customer Service Representatives, who deliver exceptional experiences to our customers, fostering a long-term partnership. We provide the resources for a rewarding career and growth opportunities.

About Us:

Tower Loan is one of America's largest privately-owned Consumer Finance companies, having provided personal loans, home equity loans, and retail sales financing for over 80 years.

Learn more about us at our official website.Discover what our customers say about us (4.7/5.0) at their review site.

Key Job Details:

  • Full Time position available
  • Pay Rate: $15 / hour
  • Additional Pay: $100-$400 per month based on performance
  • Hours: 8:30am-5:30pm, M-F; overtime may be required

Benefits & Advantages:

  • Skill development & growth opportunities
  • Comprehensive benefit package
  • Awards, recognition, & appreciation

Essential Job Functions:

  • Demonstrate high-level customer assistance by phone and in-person
  • Manage customer accounts and record payments
  • Market additional business to current and former customers
  • Maintain cash drawer security and accounting activities
  • Perform office administrative tasks
  • Investigate credit and process loan applications

Required Qualifications:

  • High school diploma or equivalent
  • Effective communication and time management skills
  • Reliable transportation with insurance
  • Ability to stand and sit for extended periods
  • Ability to lift up to 20 pounds


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