Room Care Specialist
2 weeks ago
Job Overview
POSITION SUMMARY
The role of a Guest Environment Expert transcends the basic responsibilities of cleaning and preparing guest accommodations. Our aim is to craft an unforgettable and distinctive experience for each visitor.
As a Guest Environment Expert, you will possess expertise in various housekeeping tasks, ensuring the overall aesthetic and hygiene of the hotel is maintained to the highest standards.
You will have the autonomy to navigate your designated areas and take initiative in fulfilling your duties.Whether it involves responding to guest requests, replenishing supplies, tidying guest rooms and communal areas, or similar tasks, the Guest Environment Expert plays a vital role in enhancing the guest experience.
Success in this position hinges on several key factors: maintaining a safe working environment, adhering to company policies and procedures, safeguarding confidentiality, upholding quality benchmarks, and presenting a professional appearance and demeanor.
Guest Environment Experts will be active throughout their shifts, engaging in various physical activities (standing, sitting, or walking for extended periods) and employing a hands-on approach to their responsibilities (lifting, carrying, pushing, pulling, and placing items weighing up to 50 pounds without assistance).
Excellence in these tasks (along with other reasonable job duties as assigned) is essential for Guest Environment Experts to consistently meet the expectations of our guests and contribute positively to our business.
Marriott International is an equal opportunity employer, committed to fostering a diverse workforce and maintaining an inclusive, people-first culture.We uphold a strict non-discrimination policy based on any protected characteristics, including disability and veteran status, or any other legally protected status.
About the Team
Why settle for less when you can experience MORE - all in one place? With our extensive expertise in meetings and experiences, Gaylord Hotels purposefully create environments, services, and programs that unite people in remarkable ways.
The essence of our brand lies in our STARs, who are innovative, entrepreneurial, and devoted to delivering exceptional, heartfelt service to our guests.
At Gaylord, we offer STARs opportunities that extend far beyond those typically found in a conventional hotel, providing endless career pathways, additional perks, and MORE.
By becoming part of Gaylord, you align with a portfolio of brands under Marriott International.Be where you can excel in your work, begin your journey, belong to an extraordinary global team, and become the best version of yourself.
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