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Patient Experience Coordinator

2 months ago

Fayetteville, Arkansas, United States Aspen Dental Full time

At Aspen Dental, we prioritize patient satisfaction and offer a supportive work environment that fosters growth and development. As a Patient Experience Coordinator, you will play a vital role in creating a positive and memorable experience for our patients.

Key Responsibilities:

  • Provide exceptional patient service with empathy and understanding, ensuring that patients feel valued and respected.
  • Schedule and confirm patient appointments, ensuring seamless communication and coordination.
  • Organize patient charts, verify insurance, and process payments in a timely and accurate manner.
  • Balance nightly deposits and credit card processing, maintaining a high level of accuracy and attention to detail.
  • Perform additional tasks as assigned by the Manager, contributing to the smooth operation of the practice.

Requirements:

  • High school diploma or equivalent
  • Strong communication and interpersonal skills, with a focus on building trust and rapport with patients
  • Excellent time management and organizational skills, with a keen eye for detail
  • Able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities

What We Offer:

  • A comprehensive benefits package, including paid time off, health, dental, and vision insurance
  • A competitive salary and opportunities for career growth and development
  • A supportive and collaborative work environment, with a focus on teamwork and innovation