Senior Banking Associate

1 week ago

Bellevue, Washington, United States Banner Bank Full time

About Us:

With a legacy spanning over 130 years, we are driven by core values that emphasize listening, learning, and assisting both businesses and individuals in achieving their aspirations. Our financial robustness and reliability have earned us accolades from Forbes as one of the Best 100 Banks in America for eight consecutive years, and recognition from Newsweek as one of the Most Trustworthy Companies for four years running.

Operating with over $15 billion in assets and more than 150 branches across multiple states, we are acutely aware of our role in the economy and take this responsibility seriously. We not only provide essential capital to personal banking clients and businesses of various sizes but also prioritize employee volunteerism, contributing millions annually to community organizations.

Position Overview:

As a Senior Banking Associate, you will ensure the accurate and efficient processing of client transactions in line with established policies and procedures. You will also play a crucial role in promoting Bank products and services, guiding clients to appropriate Bank specialists when necessary.

Key Responsibilities:

  • Process transactions with precision and efficiency, ensuring an exceptional client experience while representing the Bank.
  • Support clients in reaching their financial objectives by actively promoting Bank products/services and referring them to other specialists as needed. Lead in sales, operations, and client service.
  • Assist in branch operations, including the training, mentoring, and coaching of the teller team.
  • Collaborate effectively as a team member on all assignments, delivering quality work within deadlines, with or without direct supervision.
  • Maintain a high standard of personal reliability and punctuality.
  • Engage in selling Bank products and services through in-person and telephone interactions, meeting minimum referral standards set by management. May involve opening new accounts following the Bank's sales process.
  • Adhere to policies, procedures, security protocols, and government regulations.

Qualifications:

  • Education: High school diploma required (equivalent combinations of education and experience may be considered).
  • Experience: A minimum of 4 years of teller experience, including sales experience with established goals.

Skills and Abilities:

  • Strong organizational skills with attention to detail.
  • Basic proficiency in PC applications and calculators.
  • Fundamental math, negotiation, and problem-solving abilities.
  • Effective verbal and written communication skills; proper phone and email etiquette is essential.
  • Strong interpersonal and relationship-building skills; excellent customer service is required.
  • Ability to work during branch hours.

Compensation and Benefits:

  • Targeted starting compensation range is based on location and experience.
  • Incentive and commission compensation may be available for eligible roles.
  • Comprehensive employee benefits package, including medical, dental, vision, long-term disability, short-term disability, and life insurance.
  • Paid time off for vacation, sick leave, personal days, volunteer time, and 11 company-paid holidays.
  • 401(k) plan with up to 4% match and immediate vesting.
  • Tuition reimbursement up to $5,250 annually (subject to minimum service requirements).

We are an Equal Opportunity Employer committed to fostering diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability, or protected veteran status.

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