Reservations Coordinator

6 days ago


San Francisco California, United States AccorHotel Full time
Job Title: Reservations Agent

AccorHotel is seeking a highly skilled and customer-focused Reservations Agent to join our team.

Key Responsibilities:
  • Provide exceptional customer service to guests, ensuring a seamless and personalized experience.
  • Manage room reservations, including booking and entering requests into the Property Management System.
  • Update group lists and VIP guest information, ensuring accuracy and attention to detail.
  • Respond to in-house reservation requests and manage the Reservations inbox.
  • Present up-sell opportunities and recommend hotel facilities to guests.
  • Liaise with Sales and other departments as required.
  • Answer telephone and email inquiries in a timely manner.
  • Assist guests with hotel facilities and provide informative and helpful responses.
Requirements:
  • Previous customer-related experience required.
  • Knowledge of Opera an asset.
  • Previous Property Manager System experience preferred.
  • Computer literate in Microsoft Office applications, including Outlook, Word, and Excel.
  • Ability to type 50 words per minute.
  • Strong attention to detail and interpersonal skills.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively as part of a team.
Physical Aspects of the Position:
  • Frequent sitting throughout shift.
  • Occasional kneeling, pushing, pulling, lifting, walking, and standing.
  • Occasional ascending or descending ladders, stairs, and ramps.
Visa Requirements:

Must have proof of eligibility to work in the United States.

AccorHotel's Commitment to Diversity and Inclusion:

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life.

By joining AccorHotel, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.



  • San Francisco, California, United States Hotel Caza San Francisco Full time

    Job SummaryThe Sales and Reservations Coordinator is a key member of the Hotel Caza San Francisco team, responsible for providing exceptional customer service and ensuring the smooth operation of sales and reservations processes.Key ResponsibilitiesRespond to guest inquiries in a timely and courteous manner, providing accurate information and resolving...


  • San Francisco, California, United States Hotel Caza San Francisco Full time

    Job Title: Sales and Reservations CoordinatorHotel Caza San Francisco is a leading hospitality management company recognized for its commitment to excellence in the industry. With a portfolio of global properties, we provide expert guidance through all stages of the hospitality property cycle.Job Summary:The Sales and Reservations Coordinator plays a...


  • San Francisco, California, United States AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at AccorHotel. As a key member of our reservations team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Service: Provide professional, friendly, and engaging...


  • San Francisco, California, United States Hotel Caza San Francisco Full time

    About the RoleWe are seeking a highly organized and detail-oriented Sales & Reservations Coordinator to join our team at Hotel Caza San Francisco. As a key member of our sales and reservations team, you will be responsible for providing exceptional customer service, managing reservations, and ensuring the smooth operation of our sales and reservations...


  • San Francisco, California, United States Hotel Caza San Francisco Full time

    About the RoleWe are seeking a highly organized and detail-oriented Sales and Reservations Coordinator to join our team at Hotel Caza San Francisco. As a key member of our sales and reservations team, you will be responsible for providing exceptional customer service, managing reservations, and supporting the sales process.Key ResponsibilitiesRespond to all...


  • San Francisco, California, United States Hotel Caza San Francisco Full time

    About the RoleWe are seeking a highly organized and detail-oriented Sales and Reservations Coordinator to join our team at Hotel Caza San Francisco. As a key member of our sales and reservations team, you will be responsible for providing exceptional customer service, managing reservations, and supporting the sales process.Key ResponsibilitiesRespond to all...


  • San Francisco, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Reservations Clerk to join our team at the Palace Hotel a Luxury Collection Hotel San Francisco. As a key member of our front desk team, you will be responsible for processing all reservation requests, changes, and cancellations in a timely and efficient manner.Key ResponsibilitiesProcess all...


  • San Francisco, California, United States Hotel Zephyr Full time

    About Hotel ZephyrHotel Zephyr is a unique and vibrant hotel located in the heart of San Francisco's iconic waterfront. We are seeking enthusiastic and motivated individuals to be part of our team.Job SummaryWe are looking for a Reservations Agent to join our dynamic team. As a Reservations Agent, you will be responsible for providing exceptional customer...


  • San Francisco, California, United States Hotel Zephyr Full time

    Hotel Zephyr Reservations AgentAt Hotel Zephyr, we're seeking a skilled Reservations Agent to provide exceptional customer service and assist guests in booking their stay with us. As a key member of our team, you'll be responsible for ensuring a seamless and memorable experience for our guests.Key Responsibilities:Provide personalized service to guests,...


  • San Francisco, California, United States Hotel Zephyr Full time

    Hotel Zephyr - Fisherman's WharfWe are seeking a highly motivated and detail-oriented Reservations Agent to join our dynamic team at Hotel Zephyr - Fisherman's Wharf. As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us.Key Responsibilities:Provide exceptional customer...


  • San Francisco, United States Hotel Caza San Francisco Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...


  • San Diego, California, United States Paradise Point Resort & Spa Full time

    About UsParadise Point Resort & Spa is a premier luxury resort nestled on a private island in San Diego, California, offering a serene and idyllic work environment.Job SummaryWe are seeking a highly motivated and detail-oriented Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer...


  • San Francisco, California, United States Hotel Caza San Francisco Full time

    Job SummaryThe Sales and Reservations Coordinator is a key member of the Hotel Caza San Francisco team, responsible for providing exceptional service to guests and supporting the smooth operation of sales and reservations. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced...


  • San Francisco, United States Hotel Caza San Francisco Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...


  • Sacramento, California, United States Citizen Hotel Full time

    Job Summary:The Hotel Reservation Coordinator is responsible for handling reservations in a friendly and efficient manner and quoting available rates to maximize room revenue and average rate according to hotel standards. He/she is also responsible for participating in the monthly Rooms Merchandising meeting.Responsibilities:Approach all encounters with...


  • Calistoga, California, United States Solage Full time

    {"title": "Reservations Agent", "description": "Unlock the Art of HospitalityAs a Reservations Agent at Solage, you will be the master orchestrator of unforgettable guest experiences. With a deep understanding of our luxurious properties and a passion for delivering exceptional service, you will craft bespoke reservations that exceed our discerning guests\'...


  • US-, San Francisco, CA, USA Davidson Hospitality Group Full time

    Reservations AgentAt Davidson Hospitality Group, we're seeking a skilled Reservations Agent to join our team. As a key member of our front desk team, you'll be responsible for:Key Responsibilities:Booking reservations and managing guest stays with exceptional customer serviceMaintaining accurate records of reservations and cancellationsCollaborating with...


  • San Diego, California, United States AAA Full time

    Reservations Agent RoleAs a Reservations Agent at AAA, you will be responsible for handling incoming calls and emails from travel agents and direct passengers, assisting in booking reservations, offering flight protection, and processing payments. You will also review updated and new airline contracts to ensure proper knowledge of booking procedures.Key...


  • San Diego, California, United States U-Haul Full time

    Job Summary:U-Haul is seeking a highly organized and customer-focused Reservation Manager Agent to support our team in managing equipment reservations and placements. As a key member of our operations team, you will be responsible for assisting customers, field team members, and U-Haul dealerships with equipment management and reservation placement.Key...


  • South Lake Tahoe, California, United States Margaritaville Resort Lake Tahoe Full time

    About the RoleWe are seeking a highly skilled and customer-focused Reservations Agent to join our dynamic team at Margaritaville Resort Lake Tahoe. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us.Key ResponsibilitiesProvide exceptional customer...