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Reservations Coordinator

2 months ago

Calistoga California, United States Solage Full time
{"title": "Reservations Agent", "description": "Unlock the Art of Hospitality

As a Reservations Agent at Solage, you will be the master orchestrator of unforgettable guest experiences. With a deep understanding of our luxurious properties and a passion for delivering exceptional service, you will craft bespoke reservations that exceed our discerning guests\' expectations.

Key Responsibilities:
  • Curate personalized guest experiences by accurately inputting contact information and adding relevant details to guest history.
  • Respond to guests\' inquiries regarding room reservations, availability, and general questions about accommodations, pricing, and special offers.
  • Maintain complete knowledge of our resorts, including facilities, services, accommodations, rates, and promotions.
  • Assist in resolving guest challenges and work closely with fellow team members to ensure seamless guest experiences.
  • Ensure accurate and efficient execution of billing and financial transactions.
  • Upsell services and offerings to enhance the guest experience.

What We Offer:

  • A competitive starting pay rate of $17.00 per hour, plus incentive.
  • A dynamic and supportive work environment.
  • The opportunity to grow and develop your skills in a luxury hospitality setting.

About Solage:

Solage is a leading luxury hospitality company dedicated to delivering exceptional guest experiences. We are committed to providing our guests with unparalleled elegance and distinction across our portfolio of luxurious destinations.

", "lang_code": "en-US"}