Director of Operations Fulfillment Specialist
4 weeks ago
Are you a strategic thinker with a passion for process improvement? Do you thrive in fast-paced environments where no two days are ever the same? We're seeking a seasoned Director of Operations Fulfillment to join our team at Equifax.
Key Responsibilities:- Cultivate strong relationships with cross-functional teams to drive business process understanding, identify challenges, and dependencies.
- Continuously evaluate existing technology, processes, and data usage to identify opportunities for improvement and growth.
- Research and recommend transformative solutions by leveraging internal and external best practices.
- Collaborate with stakeholders to evaluate feasibility and build business cases for alignment.
- Lead change management efforts by partnering with project managers, training teams, and operations directors to deliver solutions.
- Ensure solutions meet security and compliance priorities, aligning with regulatory necessities and internal policies.
- At least 5+ years of program management experience, with a proven track record of managing project deliverables, stakeholders, and vendors.
- Bachelor's degree (B.A. or B.S.) and/or 5+ years of related experience or equivalent combination of education and experience.
- At least 5 years of experience in analyst, project management, or process improvement roles, with customer service background preferred.
- Third-party vendor management operations experience is strongly preferred.
- Technical requirements include workforce planning, scanning/imaging software (Canon, Captiva, Kofax, Google AI), and experience with Jira, Doc AI, and Google Cloud.
- Ability to effectively manage and lead large teams.
- Comprehensive compensation and healthcare packages.
- 401k matching.
- Paid time off.
- Organizational growth potential through our online learning platform with guided career tracks.
We're committed to creating a workplace where you can power your possible. If you're ready to take on new challenges and make a meaningful impact, apply today and join our team at Equifax.
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