Director of Operations Fulfillment Specialist

4 weeks ago


St Louis, Missouri, United States Equifax Full time
Unlock Your Potential at Equifax

Are you a strategic thinker with a passion for process improvement? Do you thrive in fast-paced environments where no two days are ever the same? We're seeking a seasoned Director of Operations Fulfillment to join our team at Equifax.

Key Responsibilities:
  • Cultivate strong relationships with cross-functional teams to drive business process understanding, identify challenges, and dependencies.
  • Continuously evaluate existing technology, processes, and data usage to identify opportunities for improvement and growth.
  • Research and recommend transformative solutions by leveraging internal and external best practices.
  • Collaborate with stakeholders to evaluate feasibility and build business cases for alignment.
  • Lead change management efforts by partnering with project managers, training teams, and operations directors to deliver solutions.
  • Ensure solutions meet security and compliance priorities, aligning with regulatory necessities and internal policies.
Requirements:
  • At least 5+ years of program management experience, with a proven track record of managing project deliverables, stakeholders, and vendors.
  • Bachelor's degree (B.A. or B.S.) and/or 5+ years of related experience or equivalent combination of education and experience.
  • At least 5 years of experience in analyst, project management, or process improvement roles, with customer service background preferred.
What Sets You Apart:
  • Third-party vendor management operations experience is strongly preferred.
  • Technical requirements include workforce planning, scanning/imaging software (Canon, Captiva, Kofax, Google AI), and experience with Jira, Doc AI, and Google Cloud.
  • Ability to effectively manage and lead large teams.
What We Offer:
  • Comprehensive compensation and healthcare packages.
  • 401k matching.
  • Paid time off.
  • Organizational growth potential through our online learning platform with guided career tracks.

We're committed to creating a workplace where you can power your possible. If you're ready to take on new challenges and make a meaningful impact, apply today and join our team at Equifax.


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