Sales and Support Specialist
7 days ago
We are seeking a highly motivated and results-driven individual to join our team as a Customer Service Representative. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and driving sales growth through effective communication and relationship-building skills.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Utilize sales techniques to upsell and cross-sell products and services to existing customers
- Meet or exceed sales targets and performance metrics
- Collaborate with internal teams to resolve customer complaints and issues
- Stay up-to-date on product knowledge and industry trends to provide informed solutions to customers
Requirements:
- High school diploma or equivalent required
- 2+ years of customer service or sales experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Basic computer skills and proficiency in CRM software
What We Offer:
- A comprehensive compensation and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
About Us:
Spectrum is a leading provider of cable, internet, and telecommunications services to millions of customers across the United States. We are committed to delivering exceptional customer service and innovative solutions to meet the evolving needs of our customers.
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