Customer Service Representative

4 weeks ago


Reading, Pennsylvania, United States Michael's Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting sales efforts.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including receiving and stocking merchandise, and performing visual merchandising tasks.
  • Support sales efforts by engaging with customers, answering product questions, and making recommendations.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Strong communication and interpersonal skills.
What We Offer
  • A competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment.


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