Bilingual Customer Service Representative

4 weeks ago


Reading, Pennsylvania, United States VIMO INC Full time
Job Details

Job Location
Reading, PA - Reading, PA

Remote Type
Fully Remote

Position Type
Full Time

Salary Range
$15.50 - $17.00 Hourly

Job Category
Customer Service

Job Description
We are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.

Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide technical support and assistance to customers
  • Manage customer accounts and data entry
  • Participate in training and development programs to enhance skills and knowledge
  • Work collaboratively with team members to achieve customer satisfaction and business goals

Requirements
  • High school diploma or equivalent required
  • 2+ years of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficiency in Microsoft Office and customer relationship management software

What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Preferred Qualifications
  • Bachelor's degree in a related field
  • Experience in a call center or customer service environment
  • Fluency in Spanish and English


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