Customer Service Representative

4 weeks ago


Reading, Pennsylvania, United States VIMO INC Full time
Job Details

Job Location
Remote

Remote Type
Fully Remote

Position Type
Full Time

Salary Range
$16.00 Hourly

Job Category
Customer Service

Customer Service Representative

GetInsured is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and providing technical support to our clients. You will be working from home, and we offer a competitive salary and benefits package.

Responsibilities
  • Provide top-notch customer service via phone, email, and chat
  • Manage customer accounts and resolve technical issues
  • Enter application data and maintain accurate records
  • Participate in ongoing training and professional development
  • Meet performance and attendance-based incentives

Requirements
  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Basic computer skills and familiarity with CRM systems
  • Reliable internet connection and dedicated workspace

What We Offer
  • Paid training and ongoing professional development
  • Competitive salary and benefits package
  • Flexible work-from-home arrangement
  • Opportunities for career growth and advancement

Preferred Qualifications
  • Previous experience in customer support or technical support
  • Familiarity with health insurance and the Affordable Care Act
  • Spanish bilingual skills a plus


Compensation Details

Base Pay: $14.50 per hour

Enhanced Rate: $16.00 per hour contingent on weekly attendance and performance

Spanish Bilingual Base Pay: $15.50 per hour

Spanish Bilingual Enhanced Rate: $17.00 per hour contingent on weekly attendance and performance

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