Customer Service Representative

4 days ago


Reading, Pennsylvania, United States Regus Management Group, LLC Full time

About the Role:

We are seeking a highly skilled and customer-focused Community Associate to join our team at Regus Management Group, LLC. As a Community Associate, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide personalized support to clients, addressing their queries and concerns in a timely and professional manner.
  • Manage multiple tasks and priorities, ensuring seamless delivery of services and maintaining a high level of customer satisfaction.
  • Collaborate with the Community Manager to plan and execute events, promotions, and other initiatives that drive business growth and client engagement.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored solutions.

Requirements:

  • 1+ years of customer service experience, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work independently and as part of a team, prioritizing tasks and managing multiple responsibilities.
  • Proficiency in MS Office and other basic IT equipment, with a willingness to learn and adapt to new technologies.

What We Offer:

  • A competitive total compensation package, including a quarterly bonus plan and hourly rate of $17.62.
  • A bright and inspiring work environment, with opportunities for growth and development.
  • A professional workplace community, with a focus on work-life balance and employee well-being.

About Us:

Regus Management Group, LLC is a leading provider of workspace solutions, dedicated to delivering exceptional customer experiences and driving business growth. We are committed to creating a positive and inclusive work environment, where our employees can thrive and reach their full potential.



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