Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Dermatology Partners. As a key member of our organization, you will be responsible for providing exceptional service to patients, providers, and internal stakeholders.
Key Responsibilities- Provide exceptional customer service to patients, providers, and internal stakeholders through various communication channels.
- Schedule patient appointments for multiple locations, ensuring timely and efficient service.
- Handle inbound and outbound calls, transferring calls to the appropriate department and taking detailed information to relay to the recipient.
- Complete call reports and logs, researching billing issues and resolving customer complaints.
- Assist providers with the Virtual Medical Assistant system and perform other duties as assigned.
- 1+ year of call center experience in a high-volume inbound call center environment.
- Excellent written and verbal communication skills, with a high level of accuracy.
- Organized, punctual, and detail-oriented, with the ability to stay calm and professional under pressure.
- Fluency in computer systems and software packages, with the ability to learn new systems.
- A competitive salary range of $15.00-$17.00 per hour, commensurate with experience.
- A 2-3 week training period, with a flexible schedule and opportunities for growth and development.
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Customer Service Representative
4 weeks ago
Reading, Pennsylvania, United States FedEx Full timeCustomer Service RepresentativeAt FedEx, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your duties will include assisting customers with their inquiries, resolving issues, and providing solutions to their...
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Customer Service Representative
4 weeks ago
Reading, Pennsylvania, United States Randstad Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer...
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Customer Service Representative
3 weeks ago
Reading, Pennsylvania, United States Essig Plumbing & Heating Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Essig Plumbing & Heating LLC, the top HVAC Sales and Installation company in Berks county.The ideal candidate will excel in customer service and quality work, working closely with our customers, Design Consultants, and HVAC Sales Manager to provide a great consumer...
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Customer Service Representative
4 weeks ago
Reading, Pennsylvania, United States VIMO INC Full timeJob DetailsJob LocationRemoteRemote TypeFully RemotePosition TypeFull TimeSalary Range$16.00 HourlyJob CategoryCustomer ServiceCustomer Service RepresentativeGetInsured is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences...
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Customer Service Representative
4 weeks ago
Reading, Pennsylvania, United States MSCCN Full timeJob Title: Customer Care RepresentativeThis is a full-time position with the Department of Transportation, PennDOT, in Berks County.Job Summary:The Customer Care Representative will provide exceptional customer service to the public, addressing a diverse range of inquiries related to the Bureau of Motor Vehicles, the Bureau of Driver Licensing, and other...
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Customer Service Representative
4 weeks ago
Reading, Pennsylvania, United States Brenntag Full timeJob Summary:The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration...
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Customer Service Representative
3 weeks ago
Reading, Pennsylvania, United States Michael's Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting sales efforts.Key ResponsibilitiesProvide excellent...
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Customer Service Representative
4 weeks ago
Reading, Pennsylvania, United States GIANT Food Stores Full timeAbout the Role:We're seeking a talented and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail store team, you'll be responsible for providing exceptional customer service, resolving customer complaints, and promoting a positive shopping experience.Key Responsibilities:Provide excellent customer...
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Customer Service Representative
4 weeks ago
Reading, Pennsylvania, United States State Farm Insurance Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:* Assist customers with...
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Customer Service Representative
1 month ago
Reading, Pennsylvania, United States AMMEGA Full timeAbout the JobWe are seeking a highly skilled Customer Service Representative to join our Ammeraal Beltech and AMMEGA Operations team. As a key member of our team, you will be responsible for managing customer accounts through reactive and proactive telephone contact and email to maintain and grow sales.Key Responsibilities:Service customer requests for...
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Customer Service Representative
3 weeks ago
Reading, Pennsylvania, United States AMMEGA Full timeAbout the JobWe are seeking a highly skilled Customer Service Representative to join our team at AMMEGA. As a key member of our Ammeraal Beltech and AMMEGA Operations team, you will be responsible for managing customer accounts through reactive and proactive telephone contact and email to maintain and grow sales.Key Responsibilities:Service customer requests...
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Customer Service Representative
3 weeks ago
Reading, Pennsylvania, United States MSCCN Full timeJob SummaryThe Department of Transportation is seeking a highly skilled Customer Care Representative to join their team in Berks County. As a key member of the Customer Care Center, you will be responsible for providing exceptional customer service to the public, addressing a diverse range of inquiries related to the Bureau of Motor Vehicles, the Bureau of...
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Senior Customer Service Representative
4 weeks ago
Reading, Pennsylvania, United States Tailored Brands Inc Full timeAt K&G Fashion Superstore, we're committed to delivering an exceptional customer experience. As a Senior Customer Service Representative, you'll play a key role in ensuring our customers receive the best possible service.Responsibilities include:Assisting management with register opening and closing proceduresMonitoring cash handling and performing...
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Bilingual Customer Service Representative
4 weeks ago
Reading, Pennsylvania, United States VIMO INC Full timeJob DetailsJob LocationReading, PA - Reading, PARemote TypeFully RemotePosition TypeFull TimeSalary Range$15.50 - $17.00 HourlyJob CategoryCustomer ServiceJob DescriptionWe are seeking a highly skilled and motivated Bilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing...
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Customer Service Representative
4 weeks ago
Reading, Pennsylvania, United States AMMEGA Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our AMMEGA Operations team. As a key member of our customer-facing team, you will be responsible for managing customer accounts, providing exceptional service, and driving sales growth.Your primary focus will be on reactive and proactive telephone contact and email to...
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Customer Service Representative
4 weeks ago
Reading, Pennsylvania, United States AMMEGA Full timeAbout the JobWe are seeking a highly skilled Customer Service Representative to join our Ammeraal Beltech and AMMEGA Operations team. As a Customer Service Representative, you will be responsible for managing customer accounts through reactive and proactive telephone contact and email to maintain and grow sales.The ideal candidate will have excellent verbal...
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Customer Service Representative
3 weeks ago
Reading, Pennsylvania, United States Annuity Health Full timeJob Summary: We are seeking a skilled Customer Service Representative to join our team at Annuity Health. As a Remote Healthcare Revenue Cycle Specialist, you will be responsible for contacting patients to collect payment for medical bills on behalf of our clients.Key Responsibilities:Contact patients via telephone to collect payment on medical...
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Customer Service Representative
3 weeks ago
Reading, Pennsylvania, United States Staples Full timeKey Responsibilities:• Respond quickly and resourcefully to customer requests and concerns• Create a positive, inviting environment for customers• Multitask on sales responsibilities and merchandising while maintaining a neat and clean store• Learn and use basic selling skills to engage and present solutions to customersAbout the Role:As a Sales and...
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Customer Service Representative
3 weeks ago
Reading, Pennsylvania, United States Mister Car Wash Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience at Mister Car Wash.Key Responsibilities:Provide outstanding customer service...
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Customer Service Representative
3 weeks ago
Reading, Pennsylvania, United States Seidel Hyundai Full timeJob SummaryAs a Receptionist at Seidel Hyundai, you will be responsible for providing exceptional customer service by greeting and assisting visitors. You will be the first point of contact for customers and guests, ensuring a positive and welcoming experience. Additionally, you will handle phone calls, schedule appointments, cashier and maintain cleanliness...