Customer Service Representative

2 days ago

Reading, Pennsylvania, United States Reading Municipal Light Full time
Job Summary

The Customer Support Specialist is responsible for providing exceptional customer service to RMLD customers and other departments, both clerical and administrative. This role requires strong organizational skills, a professional demeanor, and the ability to communicate effectively under stressful and time-sensitive conditions.

Key Responsibilities
  • Provide day-to-day support to customers and other departments, including handling customer inquiries and concerns.
  • Identify and resolve customer issues, working closely with internal specialists as needed.
  • Operate communication equipment, customer databases, and other business equipment to retrieve necessary customer data.
  • Perform slight to moderate physical activity, including carrying supplies, lifting, and bending.
  • Travel to customer locations in the field as needed.
Requirements
  • Bachelor's Degree in Business Administration or equivalent bachelor's degree focus as determined by RMLD.
  • Minimum of two years of utility-related or relevant experience in performing clerical duties and handling customer service situations.
  • Excellent command of the English language, with strong writing and typing ability.
  • Ability to communicate effectively in writing, verbally, and in person under occasionally stressful situations.
  • Strong interpersonal, organizational, and prioritizing skills.
Working Conditions

This position is in a fast-paced environment and requires the ability to work under deadline pressure and under stressful circumstances. The successful candidate must be able to maintain a positive, empathetic, and professional attitude toward customers at all times.

  • Customer Service Representative

    2 hours ago

    Reading, Pennsylvania, United States FedEx Full time

    Customer Service RepresentativeAt FedEx, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your duties will include assisting customers with their inquiries, resolving issues, and providing solutions to their...

  • Customer Service Representative

    2 weeks ago

    Reading, Pennsylvania, United States FASTBRIDGE FIBER LLC Full time

    Job Title: Customer Service RepresentativeFastBridge Fiber LLC is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing technical support and resolving issues related to our internet services.Key...

  • Customer Service Representative

    4 weeks ago

    Reading, Pennsylvania, United States DTLR Full time

    Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at DTLR, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our valued customers.Key Responsibilities:Provide timely and effective resolution to customer...

  • Customer Service Representative

    2 weeks ago

    Reading, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job Title: Customer Care RepresentativeAre you passionate about delivering exceptional customer service? The Commonwealth of Pennsylvania is seeking a Customer Care Representative to join their team in Berks County.Job Summary:This role functions as a Customer Service Representative (CSR) within the Customer Care Center of PennDOT's Driver and Vehicle...

  • Customer Service Representative

    4 days ago

    Reading, Pennsylvania, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    4 weeks ago

    Reading, Pennsylvania, United States Spectrum Brands Full time

    Job Title: Consumer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Consumer Service Representative to join our team at Spectrum Brands. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, answering technical support inquiries, and resolving...

  • Customer Service Representative

    1 month ago

    Reading, Pennsylvania, United States Waterco Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Culligan by WaterCo. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction with our...

  • Customer Service Representative

    1 month ago

    Reading, Pennsylvania, United States Spectrum Brands Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Consumer Service Representative to join our team at Spectrum Brands. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and ensuring a positive experience for our consumers.Key...

  • Customer Service Representative

    3 weeks ago

    Reading, Pennsylvania, United States AMMEGA Full time

    About the JobWe are seeking a highly skilled and motivated Customer Service Representative to join our team at AMMEGA. As a Customer Service Representative, you will be responsible for managing customer accounts through reactive and proactive telephone contact and email to maintain and grow sales.Key Responsibilities:Service customer requests for quotes and...

  • Customer Service Representative

    4 days ago

    Reading, Pennsylvania, United States VIMO INC Full time

    Job DetailsJob LocationRemoteRemote TypeFully RemotePosition TypeFull TimeSalary Range$16.00 HourlyJob CategoryCustomer ServiceCustomer Service RepresentativeGetInsured is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences...

  • Customer Service Representative

    2 weeks ago

    Reading, Pennsylvania, United States MSCCN Full time

    Job Title: Customer Care RepresentativeAre you passionate about delivering exceptional customer service? We are seeking a Customer Care Representative to join our team in Berks County.Job Summary:This role functions as a Customer Service Representative (CSR) within the Customer Care Center of PennDOT's Driver and Vehicle Services, addressing a diverse range...

  • Customer Service Representative

    3 days ago

    Reading, Pennsylvania, United States MSCCN Full time

    Job Title: Customer Care RepresentativeThis is a full-time position with the Department of Transportation, PennDOT, in Berks County.Job Summary:The Customer Care Representative will provide exceptional customer service to the public, addressing a diverse range of inquiries related to the Bureau of Motor Vehicles, the Bureau of Driver Licensing, and other...

  • Customer Service Representative

    2 weeks ago

    Reading, Pennsylvania, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    3 weeks ago

    Reading, Pennsylvania, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    5 hours ago

    Reading, Pennsylvania, United States GIANT Food Stores Full time

    About the Role:We're seeking a talented and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail store team, you'll be responsible for providing exceptional customer service, resolving customer complaints, and promoting a positive shopping experience.Key Responsibilities:Provide excellent customer...

  • Customer Service Representative

    1 month ago

    Reading, Pennsylvania, United States DS Smith Full time

    Job DescriptionThe Recycling Customer Service Representative plays a pivotal role in facilitating seamless interactions between customers, logistics companies, and suppliers. This position is responsible for managing the movement of recycled materials, ensuring efficient and effective logistics operations.Key Responsibilities:Schedule Collection and...

  • Senior Customer Service Representative

    1 week ago

    Reading, Pennsylvania, United States Tailored Brands Inc Full time

    Job Title: Senior Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at K&G Fashion Superstore. As a Senior Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving customer complaints, and providing product...

  • Customer Service Representative

    4 days ago

    Reading, Pennsylvania, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    14 hours ago

    Reading, Pennsylvania, United States State Farm Insurance Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:* Assist customers with...

  • Customer Service Representative

    3 days ago

    Reading, Pennsylvania, United States Dermatology Partners Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Dermatology Partners. As a key member of our organization, you will be responsible for providing exceptional service to patients, providers, and internal stakeholders.Key ResponsibilitiesProvide exceptional customer service to patients,...