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Key Account Executive

2 months ago

Trenton, New Jersey, United States LabCorp Full time
About the Role

Labcorp is seeking a highly skilled Key Account Executive to join our team. As a forward-facing representative of our company, you will engage with existing and prospective clients at all levels, showcasing the benefits of our diagnostics and drug development offerings in outpatient healthcare offices.

Key Responsibilities
  • Educate and instruct assigned and newly generated accounts on our products and services
  • Act as a liaison between clients and our operations team to address client needs
  • Provide ongoing service and timely resolution to our customer base
  • Ensure customer retention through superior customer service
  • Recommend solutions focused on client needs
  • Manage client day-to-day operations and collaborate with the sales team to grow our book of business
  • Meet and exceed monthly retention and upsell goals
Requirements
  • Bachelor's degree preferred
  • Previous sales experience or account management of 3+ years preferred
  • Experience in the healthcare industry a plus
  • Proven success managing a book of business
  • Superior customer service skills with the ability to develop trust-based relationships
  • Effective communication skills, both written and verbal
  • Ability to deliver results in a fast-paced, competitive market
  • Excellent time management and organizational skills
  • Proficient in Microsoft Office and Excel
  • Valid driver's license and clean driving record
What We Offer

Labcorp offers a competitive annual base salary of $70,000 - $80,000 and eligibility for our sales incentive plan. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits, including medical, dental, vision, life, STD/LTD, 401(K), ESPP, paid time off (PTO) or flexible time off (FTO), commissions, and company bonus where applicable.

Labcorp is proud to be an Equal Opportunity Employer, committed to diversity and inclusion in the workforce. We do not tolerate harassment or discrimination of any kind and make employment decisions based on the needs of our business and the qualifications of the individual.