Maintenance Systems Administrator and Warranty Coordinator

2 days ago

Ann Arbor, Michigan, United States The Ride Ann Arbor Full time
Job Title: Maintenance Systems Administrator and Warranty Coordinator

Join The Ride Ann Arbor as a Maintenance Systems Administrator and Warranty Coordinator, responsible for managing all aspects of the Fleet Maintenance database and coordinating warranty-related claims.

Job Summary:

Under minimal supervision, this role will serve as the Enterprise Asset Management (EAM) System Database Administrator, initiating and reviewing warranty claims for accuracy and completeness. The successful candidate will process and submit warranty claims daily, accurately code warranty jobs in the Maintenance Data Management System, and handle rejected claims according to dealership and OEM specifications.

Key Responsibilities:
  • Manage the Fleet Maintenance database and EAM System to ensure accurate and timely warranty claims processing.
  • Initiate and review warranty claims for accuracy, completeness, and adherence to documentation standards.
  • Process and submit warranty claims daily for payment, accurately coding warranty jobs in the Maintenance Data Management System.
  • Handle rejected claims according to dealership and OEM specifications, following up on outstanding claims.
  • Monitor and reconcile factory payments to the Finance Department, submitting daily requests for corrections.
  • Establish and maintain relationships with OEM's designated warranty representatives, staying current on required OEM announcements, bulletins, and communications.
  • Process warranty claims on a timely basis for each franchise or distributor, verifying criteria required by factory or distributor.
  • Reconcile all warranty receivables with payments through the appropriate accounting schedule, resubmitting rejected claims promptly or receiving authorization to write them off.
  • Follow up on payment of outstanding claims, tracking warranty parts by tagging with work order number, date of replacement, and date on which part may be disposed of.
  • Work with the Supply Department to arrange for parts to be shipped to the factory or distributor or to be scrapped, recycled, or appropriately disposed of.
  • File and maintain all service records as required by the warrantor, assisting with body shop warranty claims as needed.
  • Maintain Vehicle Logbook Records with any clerical needs as directed by the Fleet Services Manager, maintaining a professional appearance and a neat work area.
Requirements:
  • 1+ Year of EAM and Fleet Maintenance experience, or 2+ Years of Warranty Coordination or equivalent experience, or a Two-year college/university degree in Accounting or Business Administration or Supply Chain Management, or a Four-year college/university degree in Accounting or Business Administration or Supply Chain Management.
  • Ability to read and comprehend simple to complex instructions, short correspondence, and memos.
  • Ability to write simple to complex correspondence both within and external to the organization.
  • Ability to effectively present information in one-on-one and small group situations to employees of the organization.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Previous Warranty Administrator experience is a plus, as is ADP experience, EAM experience, and outstanding communication skills.
  • Professional appearance and work ethic, positive attitude, and team-oriented approach are essential.
  • Superior customer service skills and basic understanding of vehicle systems and computer keyboard operations are required.
  • A valid driver's license is necessary.

  • Maintenance Systems Administrator and Warranty Coordinator

    2 days ago

    Ann Arbor, Michigan, United States The Ride Ann Arbor Full time

    Job Title: Maintenance Systems Administrator and Warranty CoordinatorThe Ride Ann Arbor is seeking a highly skilled Maintenance Systems Administrator and Warranty Coordinator to join our team. As a key member of our Fleet Services department, you will be responsible for managing all aspects of the Fleet Maintenance database, the Enterprise Asset Management...

  • Maintenance Systems Administrator and Warranty Coordinator

    2 weeks ago

    Ann Arbor, Michigan, United States The Ride Ann Arbor Full time

    Job Title: Maintenance Systems Administrator and Warranty CoordinatorAt The Ride Ann Arbor, we are seeking a highly skilled Maintenance Systems Administrator and Warranty Coordinator to join our team. This role will be responsible for managing all aspects of the Fleet Maintenance database, the Enterprise Asset Management (EAM) System, and coordinating all...

  • Inside Sales Coordinator

    2 weeks ago

    Ann Arbor, Michigan, United States Tecumseh Products Company Full time

    Job Title: Inside Sales & Warranty Project CoordinatorCompany Overview:Tecumseh Products Company is a leading global manufacturer of compressors and related products with a rich history spanning over 90 years. We are committed to building a future-driven organization that values innovation, teamwork, and customer satisfaction.Job Responsibilities:Manage the...

  • IT Systems Administrator

    6 days ago

    Ann Arbor, Michigan, United States Avfuel Corporation Full time

    Job Title: IT Systems AdministratorAvfuel Corporation is seeking a highly skilled IT Systems Administrator to join our team. As a key member of our technical operations team, you will be responsible for the design, implementation, and maintenance of our computer systems, networks, and storage environments.Key Responsibilities:Maintain system software,...

  • Senior Administrative Coordinator

    3 weeks ago

    Ann Arbor, Michigan, United States ONL Therapeutics Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Administrative Assistant to join our dynamic team at ONL Therapeutics. As a key member of our office operations, you will play a vital role in ensuring the smooth day-to-day functioning of our headquarters.Key Responsibilities:Office Management: Oversee the efficient operation of our...

  • Senior Administrative Coordinator

    3 weeks ago

    Ann Arbor, Michigan, United States ONL Therapeutics Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Administrative Assistant to join our dynamic team at ONL Therapeutics. As a key member of our office operations, you will play a vital role in ensuring the smooth day-to-day functioning of our headquarters.Key Responsibilities:Office Management: Oversee the efficient operation of our...

  • IT Systems Administrator

    4 weeks ago

    Ann Arbor, Michigan, United States Avfuel Corporation Full time

    Job Title: IT Systems AdministratorAvfuel Corporation is seeking a highly skilled IT Systems Administrator to join our team.Job SummaryThe IT Systems Administrator will be responsible for the installation, configuration, and maintenance of computer systems, networks, and storage environments. This includes gathering and interpreting technical specifications,...

  • Administrative Coordinator

    3 weeks ago

    Ann Arbor, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Administrative Assistant II to join our team at Trinity Health. This is a part-time position that requires the selected individual to report to work on-site for each scheduled shift.Job PurposeThe Administrative Assistant II will perform advanced secretarial and administrative duties, requiring broad...

  • Senior Network Systems Administrator

    3 days ago

    Ann Arbor, Michigan, United States Zolon Tech Solutions, Inc. Full time

    Job Title: Sr. Network and Computer Systems AdministratorZolon Tech Solutions, Inc. is seeking a highly skilled and experienced Sr. Network and Computer Systems Administrator to join our team.Job Summary:We are looking for a seasoned professional to provide installation and maintenance support for all client servers, troubleshoot hardware and operating...

  • Administrative Coordinator

    2 weeks ago

    Ann Arbor, Michigan, United States Fishbeck, Thompson, Carr & Huber, Inc. (FTCH) Full time

    Job SummaryFishbeck is seeking a highly organized and detail-oriented Administrative Assistant to provide administrative support to several technical professionals across multiple offices. The selected candidate will interact with a diverse group of clients, visitors, and internal professionals, requiring independent judgment to plan, prioritize, and...

  • Senior Administrative Coordinator

    1 week ago

    Ann Arbor, Michigan, United States Amy Cell LLC Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Administrative Assistant to join our dynamic team at ONL Therapeutics. As a key member of our office, you will play a vital role in supporting our daily operations and ensuring the smooth functioning of our office environment.Key Responsibilities:Provide administrative support to our team,...

  • IT Systems Administrator

    6 days ago

    Ann Arbor, Michigan, United States Emergent Health Partners Full time

    Job Title: IT Systems AdministratorEmergent Health Partners is seeking a highly skilled IT Systems Administrator to join our team. As a critical member of our Information Technology department, you will play a key role in supporting the operations and administration that make our emergency medical services possible.We are leaders in out-of-hospital emergency...

  • HVAC Systems Specialist

    3 weeks ago

    Ann Arbor, Michigan, United States The Facilities Group Full time

    About the RoleWe are seeking a skilled HVAC technician to join our team at RNA Facilities Management. As a key member of our maintenance team, you will be responsible for installing, maintaining, and repairing HVAC systems to ensure optimal air quality and comfort for our clients.Key ResponsibilitiesInstall, maintain, and repair ventilation and air...

  • Patient Administrative Coordinator

    3 weeks ago

    Ann Arbor, Michigan, United States Team Rehabilitation Services, LLC Full time

    {"title": "Patient Administrative Coordinator", "content": "Job SummaryWe are seeking a highly organized and detail-oriented Patient Administrative Coordinator to join our team at Team Rehabilitation Services, LLC. As a key member of our clinic staff, you will be responsible for providing exceptional patient care and administrative support to our patients...

  • Director of Maintenance

    4 weeks ago

    Ann Arbor, Michigan, United States GRAHAM HOTEL SYSTEMS INC Full time

    Job Title: Director of MaintenanceJob Summary:The Director of Maintenance will lead the day-to-day operation of the facility and shift coverage at Graham Hotel Systems Inc. This includes maintaining the working order of guest rooms, meeting spaces, kitchens, and the building exterior.Key Responsibilities:Lead the maintenance team and contractors to ensure...

  • Administrative Coordinator

    3 days ago

    Ann Arbor, Michigan, United States Incingo Source Management Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Specialist to join our team at Incingo Source Management. As an Administrative Specialist, you will play a critical role in supporting our medical cost containment efforts by maintaining accurate records, communicating with customers and internal staff, and facilitating...

  • Sales Administrator

    1 week ago

    Ann Arbor, Michigan, United States A&D Technology Full time

    About A&D TechnologyA&D Technology is a global provider of automotive, battery, and eMobility testing and development solutions. Our company was founded in 2005 as an American subsidiary of A&D Company, Ltd., a global manufacturer of testing and measurement equipment.Job SummaryWe are seeking a highly organized and detail-oriented Sales Administrator to...

  • Maintenance Mechanic

    3 weeks ago

    Ann Arbor, Michigan, United States Veterans Affairs, Veterans Health Administration Full time

    About the PositionThe Maintenance Mechanic position at Veterans Affairs Ann Arbor Healthcare System is a critical role that requires a skilled and experienced individual to perform a variety of tasks involved in the maintenance and upkeep of fixtures, equipment, utilities, buildings, and structures.Key ResponsibilitiesPerform electrical, painting, plumbing,...

  • Unanet ERP Administrator

    2 weeks ago

    Ann Arbor, Michigan, United States New Eagle Full time

    New Eagle is a trusted engineering partner and supplier for electronic systems and control software across diverse sectors. We specialize in mechatronic controls, assisting engineering developers in managing project development, supply chain, costs, and outcomes. Our versatile engineering teams excel in creating electronic systems for the evolving electronic...

  • Administrative Coordinator

    2 weeks ago

    Ann Arbor, Michigan, United States Rehmann Full time

    Your Career Path at RehmannAt Rehmann, we're committed to helping you achieve your professional goals. As an Administrative Assistant, you'll play a vital role in supporting our department leaders and contributing to the Firm's success.Your Key Responsibilities:Provide high-level clerical and administrative support to our department leaders, utilizing your...