Customer Service Representative
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist at Sherwin-Williams.
Key Responsibilities- Provide exceptional customer service to wholesale and retail customers, answering their questions and recommending solutions.
- Work closely with customers to determine their needs and provide personalized support.
- Process sales transactions accurately and consistently meet sales goals.
- Assist customers in person and over the phone, pulling products from the sales floor or warehouse as needed.
- Stock shelves and set up displays to maintain a visually appealing store environment.
- Clean store equipment and maintain a clean and organized workspace.
- Load and unload delivery trucks, ensuring timely and efficient delivery of products.
- Maintain in-stock and presentable condition of assigned areas, including the sales floor and warehouse.
- Must be able to read, write, comprehend, and communicate in English.
- Must be able to read, write, comprehend, and communicate in Spanish.
- Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
- Must be willing to work all scheduled hours, including evenings and weekends.
- Have at least one year of experience working in a delivery, retail, or customer service position.
- Have previous work experience selling paint and paint-related products.
- Have previous work experience operating tinting and mixing equipment.
As a Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our customers. We offer a competitive wage and benefits package, as well as opportunities for professional growth and development.
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