Call Center Operations Manager
6 days ago
RTO National is seeking a highly skilled and experienced Director of Call Center Operations to lead our call center team in delivering exceptional customer service and driving operational excellence.
Key Responsibilities- Oversee daily call center activities, including monitoring performance metrics and analyzing data to identify trends.
- Lead and mentor a team of collectors and customer service agents, providing guidance and support to ensure they deliver exceptional customer service and results.
- Collaborate with cross-functional teams to develop and implement process improvements, training programs, and quality assurance initiatives.
- Develop and implement strategies to optimize efficiency and meet performance targets and customer satisfaction goals.
- 8-12 years of experience in collections and call center management in a rental, lease purchase, or specialty finance environment.
- Strong leadership and communication skills to effectively manage a team and collaborate with stakeholders.
- Direct collections and compliance experience with knowledge of asset management, recovery, and legal processes related to the industry.
- Ability to analyze data, interpret performance metrics, and make data-driven decisions.
- Strategic mindset, problem-solving abilities, and a proactive approach to identifying opportunities for process improvement.
RTO National offers a competitive salary and benefits package to the successful candidate.
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Experienced Service Technician 3
2 weeks ago
Greenville, South Carolina, United States Call Dad Full timeJob OverviewCall Dad is in search of dedicated Service Technicians to enhance our operational capabilities. We prioritize the recruitment of enthusiastic and driven individuals who can contribute to our business expansion. Our work environment is designed to foster support, acknowledge hard work, and provide opportunities for personal and professional...
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Claims Operations Manager
6 days ago
Greenville, South Carolina, United States Safe-Guard Products International, LLC Full timeJob SummaryWe are seeking a highly skilled Claims Operations Manager to join our team at Safe-Guard Products International, LLC. As a Claims Operations Manager, you will be responsible for overseeing the day-to-day operations of our claims department, ensuring that claims are being administered properly and efficiently.Key ResponsibilitiesClaims Supervision:...
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RCM Senior Operations Manager
2 weeks ago
Greenville, South Carolina, United States Crossroads Treatment Center Full timeCrossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Crossroads is a premier provider of outpatient medication-assisted treatment (MAT) for individuals facing addiction challenges. Our focus is on assisting patients with opioid use disorder (OUD)...
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Operating Room Technician
2 weeks ago
Greenville, South Carolina, United States ECU Health Medical Center Full timeAbout the RoleThe Surgical Technologist plays a vital role in maintaining the integrity, safety, and efficiency of the sterile field throughout surgical procedures at ECU Health Medical Center.Key ResponsibilitiesPrepare and arrange instruments and supplies to ensure a smooth and efficient surgical process.Assist the surgeon and assistants throughout the...
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Operations Manager
2 months ago
Greenville, South Carolina, United States Segra Full timeSegra is searching for a dynamic and experienced Operations Manager to work within our Greenville, SC market.Role Overview:Manages a team that will perform tasks of considerable technical difficulty that includes analyzing, evaluating, designing, planning, or modifying a wide variety of telecommunication installation types.Responsible for daily technical...
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Manufacturing Team Member
6 days ago
Greenville, South Carolina, United States First Call Staffing Full time**Job Summary**First Call Staffing is seeking a skilled Production Worker to join our team at Moriroku Technology North America Inc. in Greenville, Ohio. As a Production Worker, you will be responsible for performing various tasks on the production line, ensuring high-quality products are produced efficiently and effectively.**Key Responsibilities:**Operate...
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Financial Operations Manager
2 weeks ago
Greenville, South Carolina, United States Integrated Power Services, LLC Full timeAbout Us:Integrated Power Services (IPS) has established itself as a premier service provider since its inception in 2007, specializing in comprehensive electromechanical and power management solutions. Our extensive network spans North America and the United Kingdom, catering to over 30,000 customer locations across diverse sectors such as energy...
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Business Operations Manager
1 week ago
Greenville, South Carolina, United States TerraBella Thornblade Full timeJob DescriptionTerraBella Thornblade is a leading provider of senior living and care services, operating over 30 communities across the Carolinas, Virginia, Kentucky, Georgia, and Tennessee.We are seeking a highly skilled Business Office Manager to join our team at TerraBella Thornblade.Key Responsibilities:Financial Management: Prepare and submit necessary...
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Operating Room Technician
2 weeks ago
Greenville, South Carolina, United States ECU Health Medical Center Full timeAbout the RoleThe Surgical Technologist plays a vital role in maintaining the integrity, safety, and efficiency of the sterile field throughout surgical procedures at ECU Health Medical Center.Key ResponsibilitiesPrepare and arrange instruments and supplies to ensure a smooth and efficient surgical process.Assist the surgeon and assistants by providing...
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Pest Management Specialist
1 week ago
Greenville, South Carolina, United States Home Operations Management LLC Full timeJob OverviewAs a Pest Management Specialist, you will play a crucial role in delivering outstanding service to our clientele. Your responsibilities will include utilizing high-quality and eco-friendly products while operating within a designated area.Key ResponsibilitiesYour duties may encompass:General LaborConducting Routine Pest Control and Termite...
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Facilities Manager for Unity Park Operations
2 weeks ago
Greenville, South Carolina, United States City of Greenville Full timeJob OverviewUnder general supervision and adhering to established operational protocols, this role is responsible for overseeing the Unity Park Welcome Center and its associated facilities. Key Responsibilities1. **Facility Management**: - Direct daily operations of the Unity Park Welcome Center and surrounding areas. - Supervise staffing and manage...
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Construction Operations Manager
3 days ago
Greenville, South Carolina, United States Specialized Recruiting Group - Charlotte, NC Full timeJob SummaryWe are seeking a highly skilled Construction Administrator to join our team at Specialized Recruiting Group in Charlotte, NC. As a key member of our organization, you will be responsible for providing exceptional customer service, training, and support to our Builder Service Representatives. This is an exciting opportunity to work in a dynamic...
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Operations Manager
3 days ago
Greenville, South Carolina, United States Global Lending Services LLC Full timeAbout the RoleAs an Operations Manager at Global Lending Services LLC, you will play a critical role in driving business growth and ensuring compliance with regulatory requirements. This position requires a strong leader who can manage and execute programs, policies, and systems to minimize delinquency and reduce losses.Key ResponsibilitiesOversee an...
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Maintenance Manager
4 days ago
Greenville, South Carolina, United States Express Pro - EEP Full timeJob DescriptionWe are seeking a highly skilled Maintenance Manager to join our team at Express Pro - EEP. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our production equipment and machinery.Key Responsibilities:Equipment Maintenance: Coordinate and oversee the maintenance of production machines, motors,...
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Clinical Equipment Operations Manager
2 weeks ago
Greenville, South Carolina, United States Philips Full timeJob Title:Clinical Equipment Operations ManagerJoin the Multi-Vendor Services (MVS) team as a Clinical Equipment Operations Manager, where you will play a pivotal role in supporting Philips' clientele. Your leadership will be crucial in managing a designated area, fostering robust client relationships through your technical expertise in the installation,...
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Healthcare Operations Manager
1 week ago
Greenville, South Carolina, United States Galileo Full timeJob DescriptionABOUT USGalileo is a collaborative medical practice dedicated to enhancing the quality and affordability of healthcare for everyone. With operations spanning across all 50 states, we provide high-touch, data-driven, multi-specialty, and longitudinal care to a diverse range of complex patients—via phone, in-home visits, and beyond. Our...
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Operations Manager
4 days ago
Greenville, South Carolina, United States Woodruff Smiles Dentistry Full timeAbout the RoleWe are seeking a highly skilled and motivated Operations Manager to join our team at Woodruff Smiles Dentistry. As an Operations Manager, you will play a critical role in the success of our dental practice by overseeing the day-to-day operations, managing staff, and ensuring the delivery of exceptional patient care.Key...
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Operations Manager
3 days ago
Greenville, South Carolina, United States Pivot Parking LLC Full timePivot Parking LLC Job DescriptionJob Title: Operations ManagerJob Summary:The Operations Manager is responsible for overseeing the daily operations of off-street parking facilities, including parking garages, lots, and structures. This role involves managing parking staff, implementing operational procedures, and optimizing revenue generation while ensuring...
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Operations Manager
2 days ago
Greenville, South Carolina, United States Trotter Workforce Full timeJob SummaryTrotter Workforce is seeking a highly skilled and experienced Rental Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing all aspects of our rental operations, including fleet management, vendor relationships, and customer satisfaction.Key ResponsibilitiesFleet Management: Oversee the...
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Operations Manager
6 days ago
Greenville, South Carolina, United States Finswash Full timeAbout FinswashFinswash is a leading provider of car wash services, committed to delivering exceptional customer experiences and fostering a positive work environment.Job SummaryWe are seeking an experienced Operations Manager to join our team at Finswash. As an Operations Manager, you will be responsible for overseeing the daily operations of our car wash...