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Community Support Specialist

2 months ago

Brooklyn, New York, United States Institute for Comm Living Full time
Position Overview

IMPORTANT: All candidates must adhere to ICL/NYC's vaccination requirements. Selected individuals must provide proof of full vaccination against COVID-19 (with an FDA-authorized vaccine) or obtain approval for a Medical or Religious Exemption. Those granted an exemption are required to submit weekly PCR test results.

ROLE SUMMARY:

This position is part of a supportive housing initiative aimed at assisting individuals residing in permanent scattered-site accommodations. Under the guidance of the Program Director, the Peer Specialist acts as a mentor, sharing knowledge on self-help strategies, teaching effective coping mechanisms derived from personal experiences, and facilitating symptom management skills. The role involves aiding individuals in defining rehabilitation and recovery objectives while fostering the development of community support systems and networks.

The Peer Specialist plays a crucial role in helping assigned individuals cultivate and sustain productive living, working, and social environments within the community by accessing essential medical, social, psychosocial, educational, financial, vocational, and other services. The position also includes providing crisis intervention services to participants. Most responsibilities are carried out independently, with general oversight from the Program Director. The Peer Specialist supports individuals through empathetic counseling, encouraging full participation in community life to achieve personal goals that promote growth and independence.

KEY RESPONSIBILITIES:

  1. Provide counseling to individuals regarding their health and mental health needs, empowering them to utilize their inner strengths and available resources to maintain independence in the community.
  2. Educate clients on self-help strategies to enhance social and community integration.
  3. Share effective coping strategies based on personal lived experiences.
  4. Instruct on symptom and medication management.
  5. Assist in defining rehabilitation and recovery objectives.
  6. Maintain accurate and up-to-date case records for each individual.
  7. Gather and disseminate resource information relevant to residents' care in a clear and understandable manner.
  8. Support individuals in achieving person-centered service plan goals through a Whole Health approach.
  9. Facilitate tailored services that enable individuals to thrive within the community.
  10. Refer individuals to internal services, community resources, and other organizations, and accompany them to medical appointments, treatment facilities, and social agencies.
  11. Advocate for individuals with external service providers and within the organization.
  12. Assist individuals in accessing vocational training and collaborate with team members to address their needs.
  13. Provide support for health and mental health, promoting social and community integration.
  14. Adhere to attendance and timekeeping policies, ensuring reliable and consistent work attendance.
  15. Participate in regular clinical meetings, staff meetings, supervision, and training activities.
  16. Follow agency infection control protocols.
  17. Perform other job-related duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  1. Ability to engage with residents, families, and staff in a compassionate and respectful manner, recognizing and valuing cultural differences.
  2. Capability to serve as a positive role model for individuals.
  3. Proficiency in completing written documentation and reports accurately and promptly.
  4. Effective communication skills with staff, residents, families, and the public.
  5. Ability to prepare timely and accurate documentation, reports, and other written materials as required.
  6. Skill in collaborating with others and securing their cooperation.
  7. Capacity to work independently while adhering to safety and accountability measures.
  8. Understanding of how disabilities can impact functioning and strategies to cope with these challenges.
  9. Ability to read and write at a 12th-grade level and follow both written and oral instructions.
  10. Willingness to accompany or transport residents throughout the city, which may require a valid driver's license.
  11. Empathy and supportiveness towards residents, demonstrating and encouraging appropriate behaviors and skills.

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Completion of an internship or similar training in peer advocacy is preferred; experience in providing advocacy services to individuals with mental health issues and/or homelessness is desirable.
  • Current or past experience as a recipient of mental health, substance use, or homeless services is preferred.