Association Operations Coordinator

6 days ago


Indianapolis, Indiana, United States Holland Parlette Full time

Job Title: Association Operations Coordinator

Company Overview

HollandParlette is a management company that provides specialized administrative services to professional societies and trade associations. With over 40 years of experience, we offer economies of scale, flexibility, and adaptability to our clients.

About the Role

We are seeking an Association Operations Coordinator to provide valuable support to association members and manage all registration for meetings. This role will work closely with the Executive Director, Meeting Manager, and Communications Manager to ensure seamless execution of national association meetings.

Key Responsibilities
  • Frontline customer service for association members
  • Processing membership applications and renewals
  • Coordinate registration for meetings
  • Plan & coordinate virtual meetings such as virtual journal clubs, town halls, and committee meetings
  • Coordinate association Distance Course offerings
  • Support various aspects of meetings, registration set-up and assisting the administrative needs of the Meeting Manager
  • Support for association committees
  • Update and maintain association Policies and Procedures and Strategic Plans
  • Primary contact for journal and Graduate Directory fulfillment
  • Process monthly membership and meeting financial reports
  • Plan and execute some member marketing and communications
Requirements
  • Bachelor's degree
  • Excellent communication skills with a strong focus on customer service
  • Ability to work well in a team and independently
  • Excellent organizational and time management skills
  • Ability to work well under pressure and firm deadlines
  • Strong problem-solving skills
  • Computer literacy with expert knowledge of Microsoft Office
  • Previous MAC experience preferred (we are a MAC only office)
Benefits
  • Medical/Dental/Vision benefits
  • 401K
  • Paid holidays
  • Access to on-site fitness center
  • Hybrid work environment – 3 days in office / 2 days remote


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